|
Color Set
|
67 726 Avis clients vérifiés |
|
Trier selon : |
|
i don't like the colorI don't like the color, it's not the shade I wanted and as a result I don't want to make another order! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHi Cristina! We are so sorry to hear your color hasn't met your expectations. Please check your emails, we just got back to you. |
SauereiIch hab keine Ahnung wie man diese totale Sauerei im Bad vermeiden soll. Dann doch lieber färben lassen… besonders bei so dicken Haaren eine Herausforderung es gleichmäßig zu machen und ich hab noch nicht mal lange Haare. Bezweifle dass es die lange Haare überhaupt reicht. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDoreen L. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Thank you ChystelaVery happy with the last color. I will Oder the same one in the future. 4 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
|
Resent ColorYou sent me another application of color and this time it was awesome. Thank you for fixing my color application. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
|
Looks so naturalI love the color and quality. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
. PerfectI was worried but after coloring my hair I am ecstatic with the color Perfect. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
WowDidn’t expect the color to be so pretty, and didn’t leave my hair feeling dry 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Ineffective for gray hairAfter trying multiple color kits in various iterations I have to concede that this is not the product for me. It does not cover my gray hair at all, and I get splotches of my natural color shining through. This isn’t normal, I’ve used other root color kits on the market and had quite satisfactory results with them. I thought eSalon would be better, but it has not turned out that way. I keep having an ugly red undertone to my brown color, even though I’ve communicated this problem to the colorist every single time they supposedly changed my formula. I colored my hair with the latest one they sent me and there’s zero difference with the kit they sent me beforehand. I don’t think they changed anything to be honest, they just sent out the old formula. I’m going back to the DPHue root color kit, as I got a much better gray coverage result with no red undertones. I really wanted it to work with eSalon, but they’re not responsive to the problems I keep having with their products. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsAnnette - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Way too dark.This made my red hair very dark and almost brown. Not as described. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMichelle - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color did not lastAfter just a couple weeks, I have a lot of gray. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsNancy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |