|
Color Set
|
67 649 Avis clients vérifiés |
|
Trier selon : |
|
Medium brownGood color. Just hope works better on gray. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Very bright rootsI adjusted my color to a more vibrant strawberry blond, however should have received a low light for ends along with this change as roots were to severe with rest of hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDenise - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Ripping off..I received an email that it's on offer for £12. I didn't click on every month subscription.Still last night I received an email that my second order has been dispatched.I called them today and they said it's already dispatched..I have to pay postage for return.It cost me £27 for the colour . Never buying again. Not trustworthy for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHi Shamim! We apologize for any misunderstanding with your Color Plan. Please check your emails, we just got back to you. |
color ok but nothing specialColor did not last long and didn't cut the gold 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSandra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn’t like itI don’t want to order anymore I didn’t like it It didn’t cover my grays 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSonia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
HOLDING COLORWHEN I FIRST STARTED USING THIS PRODUCT I REALLY LIKED IT. I USE SHAMPOO/CONDITIONER FOR COLOR TREATED HAIR, IF DO NOT HAVE THE SHAMPOO/CONDITIONER FROM ESALON. BUT FOR THE LAST 6-9 MONTHS THE COLOR IS NOT "STICKING" TO THE GRAY. i HAVE NOT CHANGED MY DIET, MEDS, HAIR WASHING PROCESS OR FREQUENCY, ETC (GOD I SOUND BORING). MAYBE MY HAIR IS TOO USE TO THE FORMULA AND SHOULD SWITCH BACK TO THE MY OLD PRODUCT FOR A WHILE??? HECK I DO NOT KNOW BUT IT STOPPED WORKING 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDebbie- We’re so sorry to hear that your hair color is not sticking to your grays. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Please be on the lookout for an email from our color specialists to get this resolved for you right away. Thanks again for your feedback! |
Color was not what I expectedColor was not the color discussed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLorine - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right |
Just ok.I have given eSalon several tries. I love the concept and presentation. I have just not had great results with covering my grey. The formula was adjusted several times and I was hopeful each time. The customer service is excellent. I am not sure if it is just my hair… but the color didn’t quite take or last. Update-March 2024. I should have stuck with my original thoughts. Just tried again… this time much of the same except ZERO help from the experts. Have sent two messages that have gone unanswered. My color is scheduled to ship tomorrow and still nothing. I have huge concerns about the last color that were never addressed. Don’t bother… they won’t help you. Zero stars 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Color is nice; roots are lightI like the color in general. My gray roots are pretty stubborn so the roots are lighter than the rest of my hair. I'm not sure if there's anything to be done. I left the color on my roots a few minutes longer than recommended in case that would help. Other suggestions are welcome. 17 sur 19 personnes ont trouvé cet avis utile. Et vous ? |
|
Beautiful color, I will use it in the futureBeautiful color, I will use it in the future 13 sur 15 personnes ont trouvé cet avis utile. Et vous ? |