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Color Set
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67 669 Avis clients vérifiés |
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Wasn't the color I wantedI don't what went wrong but it was a lot darker then then light blonde. Maybe they read light brown because that's the color I ended up with. Otherwise, my hair was more health and shiny. Was happy with that. Now I'm turning gray and decided to try once again to give this a go. Hopefully they will get the BLONDE color correct. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
I'm Cancelling the ServiceDoes not hold color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJanice - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Help!!!Concerned that grey @ both temples not colored, I had requested the color to be lighter to kind of blend in with any uncolored Grey's, and was told next order my color will go lighter. Keeping fingers crossed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJanine - We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
UnhappyReceived in a box & the bottle leaked open. It was all over in the box. The box got dyed with my hair color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMona - We're sorry to hear that your order arrived damaged. We are currently processing a complimentary replacement order for you and have reached out with further details. |
Happy with my color!This last time I followed the instructions very well and my color turned out great. It wasn't too dark and several people have commented positive on my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Super simple and gorgeousEasy and beautiful, never a disappointment ever! And I can customize anytime I desire, how perfect is that!? Never going back to a box again thank you ESalon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Natural looking colorThe stylists did such a great job fine tuning a specific color for me. I get compliments on my color often and it looks very natural. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect Color!The color was exactly what i was wanting. Everybody commented on it how beautiful the color was. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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So happyThis product is so amazing. My hair was literally yellow, I cried. I took a picture of my hair, told them what I wanted and now I have my natural color. Thank you E Salon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Definately will use again!I love the color and it did a great job covering the gray. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |