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Color Set
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67 669 Avis clients vérifiés |
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Trier selon : |
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Color was dark and instructions were wrong.I wanted to color only the ends of my hair and not the roots. The instructions were for coloring roots only. Color also turned out much darker than I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaura - We're sorry to hear that the color didn't turn out as expected. For the best results on highlighted hair, we recommend not applying the color to the ends as it will likely damage the highlights you already have. We are happy that per our satisfaction guarantee, we were able to issue your refund to you. We apologize again for any inconvenience! |
Need more color.I love the product. But I change my color, and I really wish that I could have seen more of it. My hair just looks black now. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSharon - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Had a red tintI ask for light ash blond. It was more a strawberry blond. I hated it. I had to put the darker color (dark ash blond) from my July order on my hair to cut the pink tint. I like my hair two tone, light ash on top and dark ash blond on the underlying hair. I was not a happy customer. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSusan - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Highly recommendCustomer service with this product is right on! They pay close attention to your wants and needs and keep tabs on you to make sure everything is going well. Love how easy it was to order, and use, too! Highly recommending this to all friends and family! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect color!Love my color specialist! I send photos and tell her a little lighter or darker and she gets it perfect every time! Quality products. Saves me a fortune. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Personal colorColor matches amazingly well. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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True Salon Quality Results!I've been coloring my hair for over 25 years and have been to many salons and professionals. I've tried drug store hair color a few times using a few different brands and can honestly say this product is on par with Salon products. Not only does using this product save a substantial amount of money but more importantly to me it saves me time! I'm very happy with the color and the customer service is also great! I would highly recommend 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great productThey got my color just right and I love that I can change the color or my delivery date. It's all up to me! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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WowColor is Beautiful!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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WORKS EVERY BIT AS WELL AS THE SALON!This works just as well as the Salon color for when you can't afford it OR when you don't have the time to go. But we all know we love to be pampered by our favorite hair stylist. I always keep some eSalon on hand at home now because you never know when you will need to cover up those grays in a hurry! And if your stylist is a great friend to you they will give you the proper info to get the correct color match from eSalon!!! Mine did! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |