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Color Set
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67 649 Avis clients vérifiés |
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It's perfectThus turned out to be exactly the color I wanted 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Love the ColorThis has been one of the best dye kits ever. I used to use Sally's beauty store but the color was never exactly what I was looking for. On my first shipment with you guys, I finally got the right color red that I have always wanted. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Love this product.I was a bit skeptical at first however my colorist Sarah got it right. My hair was a faded out strawberry blonde and I needed it to be more red copper. She nailed it. It’s a shiny red copper ish. It’s soft and I love it. And affordable. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Dark brownI liked this color much better than the medium brown. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Es könnte etwas heller seinDie Farbe ist gut aber zu dunkel geworden 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Alles superGroße Empfehlung die Farbe hat mir nicht ganz so gefallen aber ansonsten alles super 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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A nice colour but not what I wantedA good product, lovely presentation, everything that was needed and plenty of the product for my longish hair. Unfortunately I was after a natural ginger/auburn similar to my own and the colour was deeper red. Whilst it isn’t the colour I’d hoped for it is a nice colour, vibrant with a good shine to my hair and smells good. I would recommend salon to friends and family, particularly if the colour they are after is more straight forward. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Terrible experienceI ordered a medium blonde and got my roots totally orange. Absolutely shocked and sad. I'm not going to try again! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Esther! We are sorry to hear your color hasn't met your expectations. Please check your emails, we just got back to you. |
Too Light…Hi I’m not certain whether or not I want to continue. I must of given poor description of the color I want. When I see it I’ll know. What now? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGrace - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
If you have thick hair you will need 2 or 3 sets to do your hairIt took 2 times to get the color how I wanted it. The way to order is frustrating because there is no way for me to order more than 1 "set" at a time. The wording on the kit is very ambiguous to me as well and i have over 20 years of retail experience. The kit says it comes with 2 bottles of each and no the set comes with one and the end refresher comes with one. If i have a set and an ends refresher in my cart(which im getting charged for separately) alot of people would assume that 3 bottles of color will be coming, not 2. But my instructuons says my "kit" comes with 2 bottles. My hair is VERY thick and I needed 2 kits last time to get coverage and after emailing them them sent me 2 kits at one time. I didn't know I would have to place 2 totally separate orders(twice the shipping and alot of wasted packaging, the box is cute but sooo much bigger than nessary) to get enough of my root color to properly do my hair, just hit 2 in the cart but there is no optionfor that. Why can't they just adjust my kit to have a larger bottle? And why are you gating-keeping my color??? My hairstylest asked me the color and I couldn't answer her?? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNaomi - Thank you for sharing your feedback. We are happy to hear you are enjoying your color. We. take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! We have reached out by email to discuss your account. |