67 669 Avis clients vérifiés |
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OK?Not really sure where I stand with this, but the product is awesome, the delivery is quick, and the price is well worth it. My issue is just not being able to find what color feels right to me, and you have gone out of your way to tweak the color 3 times so far to try and make me happy. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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My hair colorIt was a little lighter than I expected but I ended up liking it. No one noticed the change as in different light the front still looks more white than blonde. It is actually the color of my hair growing up except for the front which is lighter. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hair colorI like the color my hair was when all was said and done. The process was easy. The shampoo and conditioner smells great. Would be nice if there was more to it for those with longer hair. It would be great if they could make a two tone color. Like my black with red highlights. In regards to grey coverage, this color didn't cover any longer then store bought, so not sure it warrants the price. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I loved this coloreasy and turned out perfect, I would still like to go a shad lighter on the body of the hair it seemed a little darker than the roots. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best black hair dyeLongest lasting black hair dye I've used. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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after chemoI liked the color, but it is not staying for 10 weeks, and I want to change it to add a little more red. The color looked pretty good, but, like I said, it isn't staying as long as I would like. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Greasy and wore off quickTotally not something I will try again. The formula was super greasy going on and a week after application I could see some greys, so it wore off super easy & quick. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJody - We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
custom colornot impressed with this product, my color is fading fast. going back to my stylist!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarie - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Big disappointmentMy excitement about trying eSalon quickly turned sour. Color is dull. Only covered some gray ~didn't have much to begin with. Coloring is basically the same as my hair color. Got much better results from coloring bought at the drugstore. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCynthia - We apologize that you were disappointed by the gray coverage of your hair color order. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Grays go awayI been using esolan now scenes 2015 i have very hard to cover gray and this color realy covers the grays so happy with the esolan team very helpful when i placed my order got just the right color i wanted with no gray 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |