67 649 Avis clients vérifiés |
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Hair colorPerfect match to what I wanted. 4 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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ProfessionalI loved the color on my hair, it looks so professional. I received lots of compliments about the way it left my hair, soft and the color I was looking for. Thank you. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Such a brilliant ideaI did the online consultation, received my box very quickly, loved the fact it was personalised! I was nervous about using it...but I used it today. I wanted ash dark brown, and I love it, it is actually ash, even when I buy box dye ash brown, it always has warm tones and this did not, I an so happy with this. Its a great idea doing this as long as the price stays down, I will 100% be recommending this. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Excellent Copper brunette!!I have been using esalon getting close to 1 year now. I was skeptical at first but after a bad salon visit, I decided to go for it! I sent in a request and I actually spoke to my colorist, and she helped me choose the right color on the phone and within a week I had my color with precise directions and all the tools and even tips included. Esalon is NOT like the old school way of coloring your hair. It’s so much more!!! If that wasn’t all, they’ve even gone the extra step to put your name on your personalized color and personalized instructions too!! I’ve been using the same color till now, I sent a request asking to add some copper color to my light brown hair. Not only did I get EXACTLY what I asked for but I also got even more detailed instructions AND I was told that if I had any questions at all, to contact esalon and I’d be directed to my colorist! GAME CHANGER, I’m telling you!! My copper light brown hair color is exactly what I wanted!! Thank you so much, esalon and Genevieve!! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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SehrSehr gute Ergebnis und Qualität 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color was perfect!I was a little skeptical but once finished it turned out beautifully. Definitely ordering again! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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schönes Produkt mit SchwächenDas Set kam relativ aufwändig aber sicher verpackt und alles war sehr übersichtlich gestaltet. Die Anwendung war auch ausreichend erklärt und ähnlich wie bei anderen Herstellern. Nur leider bin ich mit der Farbe nicht zufrieden. Dunker als gedacht, viel röter als gedacht und der Ansatz ist Heller als der Rest der Haare :( 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsangie. - herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Not exactly the right colour nowIt just seems too pink rather than golden 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Nano! We are sorry to hear the color wasn't right. Please check your emails, we just got back to you to help you further. |
Not receivedI cannot write a review when the product has not been delivered. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Christine! We are sorry to hear your order hasn't arrived. Please check your emails, we just got back to you to help you further. |
Grey hairThe colour was right but it did not cover my grey hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Tina! We are sorry to hear your greys weren't covered. Please check your emails, we got back to you to help you further. |