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Color Set
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67 766 Avis clients vérifiés |
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I typed my review. Then got a pop up saying Refresh to ArrayI refreshed. Review gone. My issue is where do i get the clips refered to and shown in the picture? Secure with clips. i want to get the right clips. My hair is long. I'm just doing my roots. This is my first time without a real salon. My helper is my husband. Tell me where to get the right clips. The clips should have been in the box. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAvery - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Faded awayReally disappointed with this adjusted color. It's week two and my gray is completely visible again. It just faded away. I was made to revise my color because it had been a bit since I ordered, so I thought I'd change it slightly. I don't think that was the problem. I don't necessarily think it was the color change; it was the quality. As you can see, I've ordered many times and never had trouble. This time, it just went away. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDenise - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not enough colorAll though my hair is short it is very porous and 1 bottle wasnt enough to come to my ends. Gray coverage not that great 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLoreta - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color y tono diferente al pedidoEl color quedó más oscuro y el tono en lugar de cenizo quedó rojizo 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLourdes - Muchas gracias por tus comentarios. Después de revisar tu perfil, nos hemos dado cuenta que ya has hablado con uno de nuestros coloristas para resolver tu problema. Si necesitas ayuda adicional, comunícate con nosotros. |
Didn’t get all my greys!The product was great. I love my colour, it was an excellent match. However I still had some greys show up after I was done applying. This could however be my inexperience in doing my own hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsConnie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Easy and looks great—but not the color I was going forI was completely inexperienced with dyeing hair prior to this. I appreciated the easy instructions and organized package everything was sent in. Today I colored my hair with my esalon kit! It looks great, but it’s not what I was going for at all. I am a dark blonde wanting to be a natural-looking redhead like the dark blonde golden copper shade. My hair is barely orange at all, unlike the beautiful vibrant copper in the sample photo. It’s like my hair is only slightly darker, reddish blonde. With all of the customization esalon offers, and even sending in my photo, I was hoping I would get the right formula to achieve that hair color. Not a bad experience, but I didn’t get what I thought I was paying for. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShelby - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Root disasterI colored my hair and followed all instructions. My hair was Dark brown and my roots were a light brown. Once I placed the color it looked black in color, just what i wanted. Unfortunately my roots didn’t get as dark as the rest of my hair. They’re still light brown and the rest of my hair is black. I purchased this kit to match my color throughout and it was very time consuming and I didn’t get the results I was expecting, very disappointed 👎🏼 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJessica - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not what I wanted but kind of expectedI had reddish/dark blonde hair and have been wanting to lighten it. It didn't turn the blonder shade I wanted and instead made my hair turn orange. I wasn't expecting to be completely blonde, but I was hoping for less orange. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNicole - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color not bad. Not great. Website is annoying.If you want to make changes to your color you either have to wait for your stylist (mine took forever) to make the changes for you OR you can open a new account. Which I am about to do. OR go to madisonreed.com I wanna give ESalon another try but it’s so frustrating. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngel - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Orange TintThe presentation and quality is amazing, unfortunately the color (the most important thing) was very disappointing. My hair is basically orange, not blond. I am happier with my former $7 box that did not color all the grey but I would rather have some grey and a better color. I really wanted this to work but this color was my biggest fear. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonald - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |