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Color Set
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67 658 Avis clients vérifiés |
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Something is wrong!Two times the coloring clumped up in my hair like a waxy substance that took 3-4 washing with shampoo other than the shampoo provided. The first time it happened I figured it was me and I had read the directions wrong. The second time I especially paid attention and followed directions. It still clumped. My hair is normal, color treated (every 2 months for root touch-ups), a bit dry but not abnormal. I use minimum styling products just a touch of hair spray or flat iron protection. I air dry my hair. Sorry but two times having this problem is worrisome. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarmen - We’re sorry that your hair felt waxy after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
First time coloring my hair and customer service was AWFULI specifically did not want a dark brown(in writing) and even called and spoke in depth to someone there, and expressed my fears and concerns and she never explained about the second bottle needing to be applied, which was a gloss??? My hair is so dark brown that people are asking me what I did to my hair. They are NOT the kind of place for a color newbie. I will wash my hair every day until this Demi-permanent(thank God) crap comes out, then get a box from the store, which will be much easier to understand and better quality. They are no help whatsoever at Esalon, in helping you choose a color. NOT WORTH IT LADIES! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Doesn't last long.The color is alright.But it does not last long.My grey hair comes back in 2-3 weeks.I feel store bought last longer. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Too TOO DARK.I wanted a dark dirty blonde, or dark honey wheat toast blonde. I am used to having blonde highlights. The color came out solid DARK brown with no color variations. It was impossible to avoid dying highlights. That was ridiculous. The original photo I presented shows a much lighter color. I am attaching a photo of my hair after eSalon's product. You will see it is mousey and flat nothing special just solid ashy brown. I need depth . more variation with lighter golden streaks. If the grey became a wheat color ... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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custom hair colorI am pleased with the results....I loved the shampoo and conditioner they did not weigh my hair down like others have done in the past. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best Hair colorI love this hair color it is awesome! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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First hair colorAs most people are, I was worried about this covering my gray and matching the rest of my hair color. It worked great and was very easy to use! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great serviceLove the colour and the service is excellent 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love the color matchingThe color matches perfect even my hairdresser told me so 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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My perfect match!Love having control over my color and not feeling at the whim of a hairdresser and what they have available. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |