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Color Set
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67 709 Avis clients vérifiés |
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Loved the colourSo pleased with the colour but its washing out! I have some bleached hair so maybe that's why. Such a shame. Wish colour would stay. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Jo - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
The color is just okayIt’s not that the color is bad, and it may be because I JUST dyed my roots today and it takes time to lighten a little bit (maybe) but with my notes saying that I would like to go lighter and with the slight adjustment of my color going lighter, I don’t see a difference and my roots actually look even darker then they did before. I don’t see a “new look” and I don’t feel confident and happy with my color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEzra - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Not happy with resultsI’m really sorry but it’s not covered my greys hair at all I did everything like instructions said My hair are more lighter but still grey. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Ewa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Did not work at allI’m sad to say this product did not work well for me. I am no stranger to coloring my hair at home and normally have good results with other brands so I decided to try e salon based on the reviews. Sadly e salon color did not work well for me at all. I followed every direction to the T and majority of my grays were not covered at all, and I don’t have a lot only a few that frame my face. It also left my hair three different shades of reddish brown and very splotchy. Very disappointed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRachel - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not PerfectBeautiful color match but did not totally cover my grey! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Candace - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No redI am a natural redhead. I wanted a copper red color. It was brown copper with no red. I am not sure why or how this was missed in the order. My photos clearly showed this as well as my notes. I am so disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Pamela - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Brown, Brown BrownI will send back the next color and cancel my subscription. I ordered a fiery red- I got 3/4 brown. After trying the color I had to cover my hair and go downtown to buy a commercial brand. The worst experience with color I have had in a long time. You did not listen to me. Cancel-Cancel-Cancel 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJoni - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong choice by purchaserI wasnt very happy with the colour but believe it was more to do with my selection otherwise everything promised was delivered 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEB - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Terrible color choiceWhen I saw how bright red it was, I did not use it! I asked for a medium auburn and this was nothing like that! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarole - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Gut erklärt, leicht zu handhaben,Leider bin ich mit der Abdeckung meiner grauen Haare am Ansatz überhaupt nicht zufrieden. Schon kurz nach dem trocknen sieht man dass der Ansatz heller ist . Nach jedem Haare waschen habe ich das Gefühl , dass der Ansatz immer heller wird 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPetra F. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr |