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Color Set
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67 836 Avis clients vérifiés |
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Hair productThis product smell came very strong today. Ended up with a migraine 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAna- Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not the right colorI ordered here to be safe about the color I was getting by a professional ! I had highlights in my hair so I wanted to go LIGHTER into a caramel color . The hair dye I got made my hair dark brown it took me time to do the highlights now I’m back to square 1 . So upset 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDiana- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
TerribleI tried to order a color similar to my blonde hair ( I’ve had it blonde for years by choice). I should have known it was going to be an epic disaster when I was not allowed to order blonde. I got a dark ashy brown. I waited and waited to finally use the e-salon product because I was scared it wild come out wrong and of course it did. I went from blonde to brunette which I am very unhappy about. I could have gotten the same results with an over the counter dye. I am Very upset and disappointed, what a waste of money and it makes me look horrible. Highly advice against buying e-salon unless experimenting and having very low expectations. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarsh- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Excellent product, color too redI liked using this kit but the color had way too much red for me and when I used the balance of the bottle as a “wash” as instructed it really Made my whole hair a monotone and I lost the highlights I had previously. Super easy to use, great product, color was just off. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMakehla- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Great Overall Coverage- not grey coverageGreat blend for overall coverage although the gold tones do not show. Horrible grey coverage. I can see grey after first wash and I have tried this color twice. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDannielle-We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
No grey Root coverageThis hair dye did not cover my grey roots . 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngela - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didnt give me color I thoughtI thought my color on my roots would be blonde but they were dark 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Farbe top, Haltbarkeit flopDie Farbe selbst ist superschön und genau was ich wollte. Das Auftragen war in Ordnung, auch wenn die Haarfarbe sehr stark gerochen und mir ziemlich in den Augen und Atemwegen gebrannt hat. Das Ergebnis war dann auch wirklich toll, toller Glanz, Haare haben sich gut angefühlt auch wenn sie seitdem statisch aufgeladen sind. Das große Aber ist allerdings: ich habe mir vor 8 Tagen die Haare gefärbt und ein Großteil der Farbe ist schon wieder draußen. Vielleicht liegt es an meiner Haarstruktur, aber das sollte nicht sein. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnne-Katharina K. - Vielen lieben Dank für Ihr Feedback! Wir freuen uns sehr darüber, dass Sie Ihre individualisierte Haarfarbe lieben. Nichts macht uns glücklicher als zu hören, dass wir Ihre Wunschfarbe erstellen konnten. |
Colour spot onNot covering grey so asked for a change and will try once more. Very much hope it works out. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not match my colorNot a good color match, it was too light and too bronze 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElizabeth - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |