67 658 Avis clients vérifiés |
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loved it but no purple?I loved the density of the colour and how it covered all my greysdedpite bring a Demi. Only complaint is that There is no purple visible I my hair as I had asked for 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Covers Grays and nice colorFirst off let me start with I started to use eSalon back in 2013 I loved the color but never maintained it because I canceled my subscription. Two years down the line I'm using drugstore hair color kits and not seeing the results I wanted. I was looking for a full coverage of my gray hairs and a brown shade, nothing too dark or blonde. 2016 comes around and I get and email from Esalon. I have grays growing out of my head faster then ever and my color is dull, plus my wedding was in 4 weeks. So I did it and yes I'm happy I did. Great product, cute kit and great service. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love the colourI have no problem with the product per se. What bothers me is the time between the shipping date and the actual delivery date. When I select a delivery date on the calendar.....it isn't the delivery date, it is the shipping date. My last order shipped on June 10th and I didn't receive it until two weeks later. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love it!Tell people often about eSalon. Unfortunately am not aware of any of them trying it out. Have suspended my account only because of my financial situation. I did state reason as too expensive but this was referring to my situation rather than your product being too expensive. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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DYI Easy PeasySo easy to do! Color didnt cover my gray as much as I would like but overall I am happy with it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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very nice colorI went lighter by a few shades. The only thing i didnt like was mixing two different bottles. But all in all very easy! And my color is great!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Faded too quicklyThe color did not hold onto my hair. Within 3 weeks, my hair was already lightening through the color. I had to recolor my hair much sooner than usual. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - We apologize that your color faded sooner than expected. We see that you reached out to your colorist and we adjusted your formula for you. We look forward to your feedback on your results! |
DisappointedI am still not happy with the gray coverage, even after formulation change. I also find that the color is more difficult to rinse out of hair than any other hair color I have used. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristine - We apologize that you were disappointed by the gray coverage of your hair color order. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
DisappointedDoes not match my hair color at all.. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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color treated hairnot satisfied with gray coverage - is it possible to save some of the mixture until aftrer my first wash and reply to roots - also could u include 2 packets of the stain remover and guard 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJo - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |