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Color Set
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67 642 Avis clients vérifiés |
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Farbe nicht wie gewünschtLeider war die Farbe viel zu rot, obwohl ich darauf hingewiesen habe. Sehr enttäuscht 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDoris E. - Vielen Dank für Ihr Feedback. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Tarda mucho en llegarYo hice el pedido el día 23 marzo, el día 6 abril me lo enviaron y a día 8 abril todavía no me a llegado. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Vane: Gracias por escribirnos. Sentimos que tu pedido no haya sido entregado. Estaremos encantados de poder revisar su estado y darte todo tipo de detalles. Revisa tu correo, te acabamos de enviar un email. |
My hair turned orange.I followed all of the instructions to a tee. But my roots are now orange. I think the at-home products don't work well for blondes. Disappointed! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnita W. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair colorI colored my whole head of hair. Roots first and then rest of hair. Still felt it was a little too dark but not bad. Then next day did highlights that really helped. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJudy K. - Thank you for your feedback! Upon reviewing your eSalon account, we see that you have already worked with one of our Color Experts to resolve this little concern. If you have any questions please let us know, we're happy to help! |
Not good color🤦♀️I got orange color😡😱. This is not the same color as I was expected. Sorry I am not going to order ever again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTina - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already discussed with one of our Team Member about this concern. Please, let us know if there is anything else we can do to help. We truly appreciate your feedback. |
Said light brown but it as Dark brownI wish I had not colored my hair with this color. Said light brown it wasn't, it was dark brown. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTerry P. - Thank you for reaching out to us here at eSalon! Upon reviewing your profile, we see that you have already discussed and resolved this concern with your colorist. Please let us know if there is anything else we can do to help! Thanks again! |
Die Farbe entspricht nicht meinen VorstellungenMöchte mein Abo lündigen 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBarbara N. - Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Color blindI asked for reddish brown and I got black hair. I’m very disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTerryAnn B. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair is ruinedI am shocked ! The vomit did not cover my hair and now it’s come out completely ! They said sorry!!! And they would send the correct product!!! Till now nothing has come!! I am disgusted !! Every day I call and they keep saying the same thing !!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsVicky S. - We truly appreciate your feedback. We're glad that you could discuss this matter with one of our Color Experts. Please let us know if there is anything else we can do to help! |
colori need to change my previous color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsdorothy K. - We’re so sorry to hear that you were unsatisfied by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |