67 658 Avis clients vérifiés |
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My first time using the productI found the packaging very appealing and the directions very easy to follow. Weeks later I do not have the grey coverage I would have liked but since it was my first time I am willing to give it another shot. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Leaves hair in good conditionLove the way it conditions hair. But color came out darker than I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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dye.it was a tad too dark. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not really 1 star for the color - just had to select something to give feedbackI never received my first shipment. Pushed out my next delivery while I decide if it's worth the risk or if I should just cancel. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Needs to last longerI love the color, but it isn't lasting any longer than the store brand. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHelen - We’re sorry that your hair color is fading faster than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. We look forward to creating your reformulation and hope to provide you with a color that will provide longer lasting results. |
Definitely a two person jobJust did my first esalon coloring job. Definitely needed two people to get good results. I asked a co-worker for her honest opinion of my haircolor. She said it looked splotchy - kind of like I spent time out in the sun and the top was bleached by the sun. I went from a light brown to a darker brown. I just am not happy. Will not do it again. I'll be recoloring with a box color again tomorrow and deep conditioning. I used the brush method as described in the instructions. The color is very drab. No shine - doesn't look multi colored as I understood it to be. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRoberta - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Hair color is washing outI don't like how my hair color is covering a gray hair. The color by itself is good but duration of the color is very bad. It lasts not even a 10 days. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSanda - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Dry endsThe color is good and doesn't seem to fade quickly, however the damage to my hair is not worth the price. I don't over style my hair and occasionally let it dry naturally I also use color safe shampoo and conditioner. So this product probably works great for some people but for my hair it did not. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great color!I love the color and the simplicity of the whole process! Next time, I want a little bit of a strawberry blonde color, so I'm sure I will love my next shipment even more! Thank you! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect ColorThe color is perfect for me and I love the highlights that naturally emerge after coloring. It's perfect especially for the summer season. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |