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Color Set
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67 649 Avis clients vérifiés |
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My Color is BeautifulI am so happy with the beautiful color that Heather made for me. It looks natural and healthy. I love it! 11 sur 11 personnes ont trouvé cet avis utile. Et vous ? |
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Very satisfied customerAbsolutely loved the colour it was an even tone all over usually with shop ones my roots end up lighter or a different colour to the rest so very happy with the results and feel of my hair thankyou 9 sur 10 personnes ont trouvé cet avis utile. Et vous ? |
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Custom color setI’ve been using e-salon color for a while now I have asked them to tweak my color several times and they are always ready to work with me. This last color change is exactly what I asked to achieve . My colorist nailed it making this my forever color. I love it. My hair is healthy, shinny and easy to curl. Amazing. Thank you e-salon! 5 sur 5 personnes ont trouvé cet avis utile. Et vous ? |
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Awesome productBest decision, awesome product. So happy with my color and the condition of my hair is so much better. Also, this is the first product that has truly colored my gray! 4 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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Very nice.ce color for me.It is a very me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Asked for Auburn. Ended up with pitch black hair. How?I'm so confused how this happened. I'm also disappointed in myself for trusting esalon knew what they were doing. My hair texture feels amazing though. That's why I gave 1 star. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaxine - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
I wasn't satisfied with the high value and it doesn't deliver what it promises.the product does not cover 100% gray hair as promised 🥹 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Ingrid! We are sorry to hear your greys are not fully covered. Please check your emails, we just got back to you to help you further. |
Horrible reviewThe roots color did not color my roots AT ALL ,and my color was soft blue black. Im extremely disappointed, I also did not know that you would be taking money out of my account for the next months installment payment, i would like a full refund and how i go about getting that done. Thank you Mandy taylor 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Mandy, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
keine Abdeckung der grauen Haare am HaaransatzLeider gibt es kaum eine Abdeckung der grauen Haare, ganz schlimm jeweils am Haaransatz auch hinten. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsmarina H.- herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Seem to be having a hard time getting the correct colorI am trying to get an ash color-no orange/gold-seems like that is all I am getting. I am willing to give one more try( have tried 2x) Somewhat frustrated-feel as though not being heard I have a background in hair and feel it should be easier than this to get what I want. I like the product and do not have sensitivities to it-that is only reason I am willing to try again-hard for me to find products that don't bother. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRhonda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |