67 658 Avis clients vérifiés |
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Love my color!Esalon mixed the perfect color for me! My natural color kept changing as I got older and just wasn't right for me. Nature had it right when I was a small child, but didn't know what it was doing when I was a young woman! Well Esalon found that color I had as a youth and everyone loves it! I get compliments on my hair now. People do not ask me where I get my hair colored at, that means a lot, that means it looks natural! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love it.Color is very good & has not faded like other brands. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color for hairAwesome coverage 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great hair color productLove it! Smooth, lasting for a long time and didn't damage my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect hair color match!Loved my color !!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Cheaper than the salonI like the color blend, but I still have stubborn grays that will not cover up. I don't like the smell, it's very strong. Needs a lot of ventilation, which I do not have. The timing is excellent, short and sweet. I love the shampoo and conditioner. It leaves my hair feeling soft any silky. I would recommend this to my friends but I would warn them of the ammonia smell. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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It was so soThe color was ok. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Horrible Color!I was sent light brown mahogany when I was told it would be medium brown mahogany and it's a carrot top orange color. Ugg nIm returning product and don't understand now a professional color company can determine with only a photo the right mixture for my hair? Not worth the money. Go to a beauty supply store and buy a bottle of developer, a color and good conditioner and you'll be better off n 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLinda - We're sorry you did not feel comfortable trying our color. Our professional colorists carefully read the through your profile and view your photos before formulating an order. Upon reviewing your profile, we see that we have reached out to you with instructions on how to send your color back to us. Again we apologize that you were unhappy with the results you received. |
Hair colourHi hair colour this time was far too dark, almost black. Could I go back to the original colour I first had. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElizabeth - Your colorist has carefully reviewed your comments and adjusted your formulation based on your feedback. We hope this reformulation is better suited to your desired shade. |
Never AgainThis is the most horrendous hair treatment product I have ever used. The ammonia smell is absolutely overpowering. My partner always does my roots and colour and could hardly see as his eyes were streaming and the smell was overpowering for us both. Having persevered to do the whole head I washed with the shampoo and conditioner purchased but it was nearly impossible to wash out. It coated the hair with what I can only describe as a silicone, leaving my hair sticky and totally unmanageable for days after, even after many further washes and conditions. I will never use this product again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsFiona - We apologize that you were unhappy with your experience. While ammonia has a strong smell, our experts believe it is a safer and more effective alternative than carcinogenic ingredients other companies use, and we do recommend clients apply in a well-ventilated area for comfort. Additionally upon reviewing your Personalized Instructions, we see that you needed to take the leftover mixture into the shower after your timing was complete and massage the mixture into your hair, rinsing only after the mixture felt creamy. This essential step would have removed color residue from your hair. We see that we have refunded you for your purchase, per our Satisfaction Guarantee, and we hope this information is helpful. |