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Color Set
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67 625 Avis clients vérifiés |
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Very disappointedVery messy, you have two bottles of color, one for the roots and one for the ends. Hard to rinse out, left my hair feeling sticky even after 4 rinses. Now my hair is brittle and breaking. Wouldn’t recommend this product. On the plus side it comes in a nice box. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEtta - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Lo siento mucho me tuve que cortar mi peloMe tuve que cortar mi pelo ya que el tinte que me enviaron primero me quemas todos el pelo se me puso látigoso y se empezó a partir no quiero más sus productos no me probó para nada me ocaciono daño en el pelo tengo que ponerme muchos tratamientos ahora para que buerva a estar como era 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDominga - Realmente apreciamos sus comentarios. Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver su inquietud. ¡Háganos saber si hay algo más que podamos hacer para ayudar! |
No me gustoGracias por todo pero la verdad el color no me gusto me hice una prueva de mecha y el color para mi esta muy obsuro me ha costado mucho aclararlo y no quiero oscurrecerlo otraves normalmente yo uso un 8G pero queria provar Esalon por que queria ver si si cubre mis canas pero el color es muy obsuro 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnnette:- Gracias por escribirnos. Sentimos mucho no haber podido cumplir con tus expectativas de color. Acabamos de enviarte un email con todo tipo de detalles para poder ayudarte. |
FadingI know it's normal for color to fade. However, I'm not really happy with the extreme fading for my all over color. I'm concerned that when I redo my roots, that my root area there is going to be an extreme color difference, between my all over color, with fresh root color?? I'm hesitate to receiving my next delivery. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJoni - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Run away!!!!!!!!Worse product I have ever tried. Note to coloutist Freddie D: have you ever thought about a new career path that does not involve making people's hair look like dead squirrels??? 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Darker than previous ordersI’ve just these guys 3 times. It looks like the colour has got darker every time. Have now cancelled the order automatic generating and will start again as I have gone from blonde to brunette. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJulie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
colorThe color you sent me this time is rotten. I reorder the same as the last time on June 18th 2019 order # 2810315. I'm not sure that I will order again cause now I have to go get my hair redone. CL 03 20vol medium blonde copper 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCindy- We’re so sorry to hear that you were disappointed by the results of your color application. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
HorribleThe color was much darker than I had requested. Even though it was darker it still did not cover the grey. I would not recommend at all. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Wish it would lastLove the color, easy to apply but the color is not covering they gray for more than a few days 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPatricia- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. We truly appreciate your feedback and the opportunity for us to make it right! |
Pretty bad4 tries and 4 results that are far off the mark. First three kits (color to take warm blonde into copper) just sent toner, which did not color the hair. 4th attempt was darker red which I had hoped would be easier to deliver on. I now have crayon red roots and hair that looks like I washed it with koolaid. Red in general is difficult, so brown and blonde haired people, this may work perfectly for you, but gingers, this is a no go 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatie- Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |