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Color Set
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67 649 Avis clients vérifiés |
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Love this product!I love the color and it lasts much longer than I expected. I'll Continue to order. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Better than my professional salon!For years I have been going to a fine French hair stylist, who both cut and dyed my hair. When the recession hit, I tried the l'Oreal products in CVS, but my hair was redder than I like and was getting dry and fly-away. Then I discovered esalon. Before I went gray, my hair was curly and dark brown. For a long time, I tried a lighter color, but it just looked mousy. Esalon adjusted my original color with them, which was too dark for me these days, and now it is pretty near perfect. Not brassy, not black--a warm brown that provides sufficient contrast to be flattering without being harsh. I get the non-permanent color and refresh it every 3 weeks (my roots grow out). I would definitely recommend this service to friends as the cheapest and the best way to color your hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Dull colourThe colour was dull and hard to wash out 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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wayyyyyyyy too darkIt was darker then the last two times. I look so bad 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAllison - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Great product if you don't have stubborn graysThis is a great product, delivering rich color and keeping hair in good condition. I especially like the fact that my hair isn't dried out after coloring. My only complaint is it doesn't cover stubborn grays well. I can't seem to find any hair that does without creating dull, flat color which turns hair to straw (not this one). 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaria - We’re sorry your color didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
ReviewThe initial color is good but it quickly fades & turns red/brassy. I am following all directions & only wash my hair about twice a week, so it is not the fault of overwashing or shampoo. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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red red redI do like it but I'm still upset that its not as red as i had wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsValerie- Thank you for sharing your feedback with us. We want to make sure that we provide you with a color that is just right. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Not for meDyed my hair 3 days ago and today my roots around my hairline and temples are showing. I know my hair is resistant to dye in that area. Also dye made my scalp itch for about 18 hrs after application. Took a Benadryl tablet to help with itching. Hair feels great. Nice and soft but due to the reaction to the dye plus the fading around the temples and hairline, I will probably not reorder. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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horribleI don't know what has happened to the quality of your product but my last 2 orders have left my hair with lots of residue and extremely dry!. I have very much enjoyed using your brand until now I'm taking a break. I'm very disappointed! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathy - We truly value your experience as a longstanding client and we apologize that your results were dry and still had residue. We have made no changes to our color formula, but we changed our Personalized Instructions as of 2016, most notably your Rinse Through Your Ends step in your application, which you might be more familiar with as the former Shine and Rinse step. In this step, you take your leftover mixed color into the shower after the timer goes off, and massage it in all over until it feels creamy before you rinse. This will hydrate your hair and remove residue. We hope this information is helpful and our experts are here any time to guide you through your application. |
Membership and haircolor.Customer service is great, the ladies are professional and courteous. However, I just can't seem to get that color that I exactly want. Therefore, I wish to discontinue my membership, until I can determine, what color would suit me best, the color I have ordered from esalon, is still too dark for my age and preference. I have recommended this online salon service to my friends and family, should they desire something more personal. Thank you. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |