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Color Set
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67 649 Avis clients vérifiés |
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I really love esalon butSS-07-15V Made my hair brassy right from the colouring. I think I will have to go to a salon and have it corrected. I guess I should have stuck with SS-06-15V, It is very pretty, but over time it does go brassy. But not nearly as this last colouring (o7), my entire head is brass, not the ash like 06. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSandra - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that a representative has credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
First time userThe color turned out to be much darker than I was hoping for. I wanted a more vibrant color. I hadn't uploaded a picture on my first go round, but have now done so, hoping that will get the formula closer to the color I am wanting. While I am not happy with the color per se, I am happy with the overall coverage it gave me, in that it was seamless from my roots to the tips. I am going to give it another go to see if I cant get the right color the next shipment out. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNatasha - We're sorry to hear that your formulation did not provide the vibrant color you expected. We can confirm that your colorist will review your comments and photo before creating your reformulated shade. If they have any questions, they will reach out to you directly. We look forward to hearing your feedback on your adjusted color soon. |
Faded colorIt could be better. Selected color didn't turn out dark brown it was more light chestnut, rather unattractive. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarzena - We’re sorry to hear that you were unhappy with the results of your formulation. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order and reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Covers Greys butIt covers my greys well, but after you get your second box, you only receive one of hair color bottles, not the two like you do in your first order. One little bottle of color for $25 bucks is a lot. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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hair colorI really do not why you product nt lasting ony 3weeks 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDeborah- We’re sorry that your hair color is fading faster than you expected. We see that your colorist has reached out to you to better understand your hair color needs and to see how we can best assist you. We look forward to creating your reformulation and hope to provide you with a color that will provide longer lasting results. |
did not deliver what was promised, gray came back in a couple weeks.did not deliver what was promised, gray came back in a couple weeks unlike what was promised, no one really noticed a difference in my color, no improvement. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLeah - We’re sorry that you were unhappy with your color results. Since the color and coverage did not turn out as you expected, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Just brilliantMy hair has never looked better 😀 Every one compliment how vibrant my hair looks 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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The color match was spot on.After my first dye application the grey is gone and the color is perfect. It matches my natural shade of brown so well no one would ever know that I dyed the roots. P.S. I didn't even send a picture but they nailed it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Powerful hair color and well madeLow odor, easy application. I was surprised at how much better this hair coloring is than the store-bought kind you will find. This is the first hair color ever that barely left a mark on my white hair towel after rinsing. It has serious staying power. I worried that it would damage my hair more because it processed so well but it felt better than it normally does after coloring. I will definitely use this product again!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great color & so easy!I love the packaging, I love the simplicity and most of all I LOVE THE COLOR!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |