67 649 Avis clients vérifiés |
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Nicht zufriedenWie bereits erwähnt ,bin Ich mit dem Ergebnis nicht zu Frieden, graue Haare waren nach nur 2 Wochen am Ansatz und an den Schläfen wieder da . 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSusanne R.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
The color pulled too goldI tried adjusting it and I feel like the adjustment made may not even be what I was asking for. I like a color from the look book but I've called and messaged so much, I feel kind of like a bother. They did offer me a free color but if it's not the right color....what will that do? I will say that the quality of the color is good. Just beware that the consistency is runny if you are used to using tube dye with developer. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Lea, We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon! (: |
Great idea...but..Ordered the special offer for the first try. The whole concept is impressive,and professional. The colour was a good choice,and the whole packaging impressive,however my hair after the treatment was dry,very and hair looked dull.I did use the enclosed conditioner. Shame, will not be continuing with the offer. Regards janet l 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Janet! We are sorry to hear that your hair felt dry after coloring. Please check your emails, we just got back to you to help you further. |
It was suppose to be copperMy hair is red. My roots are much lighter than the rest of the hair. I followed instructions. I look horrible and the color is dark and not what I wanted at all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Olga! We are so sorry to hear your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Don't like the red tone. It is not a rich looking color.Color does not do anything for me. I went and bought highlights to put in a week after I used this color. Nor happy with the results Will try another color next time. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsVicki - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Just what I needed!Thx ESalon! You listened to my brassiness complaint and sent me a much -better - for - me formula! Color is perfect! 13 sur 15 personnes ont trouvé cet avis utile. Et vous ? |
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My new colourJust want to say this is the best product I have used since trying to cover my grey 6yrs ago! I am so proud of my hair now it looks fab and healthy..thank you.. 12 sur 14 personnes ont trouvé cet avis utile. Et vous ? |
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My new hair colourAbsolutely a beautiful colour you have matched me well. Thank you so much. 11 sur 13 personnes ont trouvé cet avis utile. Et vous ? |
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Very pleased with the color!I'm a natural redhead and the color is hard to get right. eSalon nailed it! Thank you! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Wunderbares SetIch bin selbst gelernte Friseure Ich hatte heute Zeit die Farbe aufzutragen, ich bin vom Ergebnis Begeistert Vielen Dank das es Euch gibt 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |