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Color Set
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67 642 Avis clients vérifiés |
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Loved the colorLoved the color Just didn't cover my gray as good as i wanted it to but looked nice for a week Shampoo was also good thank you 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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i love it i don't have to color my har as much and i have natural cuely hair soso it tends to frizz but with this product it comes out smooth and silky 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect!A bit pricier than store bought brands, but well worth it! Consistent quality every time. This system gives you the ability to tweak your color until you get exactly what you are looking for. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great custom hair colorThe color was too dark the first time but after it was adjusted by eSalon, it looks very flattering now. Thank you. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color was a bit darkI loved the fact that there was no offensive odor and the color applied very evenly. However, the color I requested wasn't exactly what I received, as the final outcome was much darker than I desired. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMelody - We’re sorry that you were unhappy with the results of your custom hair color. We see that your colorist reviewed your comments and adjusted the formulation for your recent order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation. |
Good at home hair colorI like the color and price, but have found that it has a tendency to cause some scalp irritation/itching. Regardless, I continue to use the product because the irritation only lasts a couple of days after application. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I think my request was either not clear or misunderstoodPlease cancel my membership. The color was much too red. It was as if my request was ignored. If anything, my hair was lighter and redder not darker and less red. Please cancel my membership. I am not interested in receiving any more shipments. I just read the guarantee. Please refund my last payment 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaryellen- We apologize that your were not satisfied with your hair color. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Do not want discontinue pleasePlease discontinue.. Did not like 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCheryl- We apologize that your were not satisfied with your hair color. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
TerribleIt didn't change my hair color at all. I could still see a definite line at my roots. It didn't cover my gray and it DISTROYED my hair. I'm completely disappointed I this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMindy- We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
This colour was too dark!This colour was too dark and dull 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSusan- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that you have already discussed your concerns with your colorsist and we have sent you out a complimentary reformulation per our Satisfaction Guarantee. We look forward to hearing your feedback once you try your reformulation. |