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Color Set
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67 642 Avis clients vérifiés |
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Love the color. Wish it lasted longer.I love this product and the color that was picked for me. Maybe it's just my hair that doesn't seem to hold color as long as it should. But the Greys come back within a week or two. By week 4 I have lots of grey. But this is with every color I have tried. Store bought and professional have the same result. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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exactly the color I requestedI cheated a bit in that my former hairdresser gave me her exact formula for the color I have used for years. I sent that in under my comments section when ordering the color, but they nailed it! Only complaint is that they only send enough color for your roots. If you want to color your ends, you have to order additional colorant, which was not made clear. HOWEVER, they sent along a complimentary ends colorant for the first order, so I was able to color all of my hair that first time. Will absolutely use again! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Loved you product ...But..Your product was excellent, loved the resulting color, all product were great. My only problem is that after I ordered your product kit, my credit card information was stolen. It was used in New York. I have cancelled it and unfortunately will not be able ever order from you again, Can not take the risk. Karen K. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color revisionThe initial color I received was darker and did not give me the warmth I wanted, the adjusted color is great!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color washed out quicklyI used my hair color a few days after it arrived. I noticed that after about 4 washes the color was significantly washed out. Disappointed that the color didn't stay consistently. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Light strawberry blondeThis color is perfect for spring/summer ! The only reason I took a star off is that it doesn't cover my white hairs I have coming in 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Colored my hair 3 weeks ago and it's already fading awayNot too happy after spending $25. I always color the gray areas first and proceed from there. I wore a hat outside so the sun would not bleach it out. I use a color guard shampoo. I've been using your product a while now and I'm losing confidence in it. I may as well buy off the shelf and save some money. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKay - We're sorry that you were disappointed with the longevity of your color results. We see that a refund was processed for your most recent order, per our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
It was OkNot sure why but I was not as pleased with the color like I was last time. I think it looks different this time. Not as golden and less shine. Disappointed. :( 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBecky - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Buyer bewareI loved the color but disliked gray roots turning a brassy color. Color washed out after first wash. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaura - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not quite the coverage for gray rootsI liked the color but it didn't seem to last as long and didn't last on the gray roots. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJoyce - While we're glad that you enjoyed your color results, we apologize that you were unhappy with the gray coverage. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |