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Color Set
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67 589 Avis clients vérifiés |
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Not vilotNot violet at all just brown I'm disappointed I wanted purple in my hair not brown 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTracey - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Way too orange.That color combo didn't work for me at all. It was way too orange. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKarla - Thank you for your feedback. We apologize for the disappointing experience you had with our customized color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not so badNot enough undertone seems flat 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCatherine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color far too lightI submitted photos and still the color they mixed was significantly lighter than my hair color and didn’t match at all ☹️ 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKayla - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't cover greysDid everything to the t and was very disappointed that this permanent colour didn't take 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJoyce - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I have returned itLast one made my hair fall out, lots of bald patches, I have felt so down and self conscious. I would be so grateful if you could stop asking me to review. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnna - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I wanted at allI just colored my hair using my custom color and it really didn't turn out how I wanted it at all. I wanted a copper ginger and it's a brownish auburn color. Very disappointed. It's a nice color, but not at all how I wanted it. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGrace - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
TerribleMy hair is completely spoilt. I ordered a light blonde and my hair is now ash blonde and looking pinkish. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKay - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
1st colorGorgeous color but it burned my head horribly. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmanda - We’re truly sorry to hear of this experience that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Didn't cover graysUnfortunately, this does not fully cover my grays. I purchased this for 3 months hoping it would get better but the dye continues to leave my grays blonde (I am currently brunette). 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDiane - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |