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Color Set
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67 669 Avis clients vérifiés |
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Not impressedIt was made my hair feel like wax. Did not color the gray 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBarb - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
DisappointedI have been using this hair color program for months now. I just applied my latest hair color 2 weeks ago and already my gray is showing, even considering normal hair growth. Normally it doesnt show for 8 weeks or more. Plus, I think the instructions on this shipment were incorrect, as it stated, after the primary root application and timing, to apply, blend in and leave the leftover color on for only 2 to 3 minutes. This did not turn out very well as my previous applications had. Hopefully my next shipment will be better. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLinda - We greatly apologize that your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Not as good.This only lasted 3 weeks, not as shiny, really not happy with it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTracey - We’re sorry that your hair color is fading faster than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. We look forward to creating your reformulation and hope to provide you with a color that will provide longer lasting results. |
Not what I requestedI asked for less gold not NO gold with my last color shipment. I guess I should have got back on my account before my order was shipped. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSandi - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Left hair greasyDifficult to rinse out. I had to wash my hair 3x to get the greasy feeling of remaining product out 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKristin - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You custom hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
2 tone hair?Not thrilled. I followed the instructions exactly and ended up with brown roots and burgundy ends 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJacqueline - We’re sorry that your recent formulation turned out different than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order for reduced brassiness. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |
Matted HairMy color is pretty good but a little brassy by the scalp. I have washed my hair a few times now because it's grimey. It like the shampoo/conditioner doesn't want to come out. I can't even get it to looked dry. It looks like my hair is super greasey. Let's see if they honor the guarantee and refund my money. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMelissa - We’re sorry that your recent formulation turned out brassier than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order for reduced brassiness. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |
not for menot any better than color you could by at your local market. color way to dark my hair feels rough not silky anymore 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBridget - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Gray CoverageI used the hair color product within 3 days the gray was coming thru I don't see any difference than what I currently use at a department store. Please do not ship any more products. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSandy - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. Also, we can confirm that your Autoship Plan has been canceled so you will no longer receive automatic deliveries from eSalon. |
Hair colorIt is a little to red and gold 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |