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Color Set
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67 740 Avis clients vérifiés |
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Tolle FarbeTolle Farbe, angenehmer Geruch, gute Konsistenz und gute grauhaar Abdeckung 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Salon results at homeAbsolutely love this company, the colour is great. The detail and in depth consultation to achieve your desired hair colour is incredible. Thank you for giving me salon hair on a budget. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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SuperDie Farbe meiner Bestellung ist super schön, deckt gut und glänzt sehr schön! Ich habe mich deshalb jetzt für das Abo entschieden! Vielen Dank für die schöne Farbe! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Leider enttäuscht 😞Ich habe 2021 zum erstenmal von esalon meine Haarfarbe bestellt und war begeistert es war Pflegend und die Farbpigmente waren strahlend,habe sehr viele Komplimente für meine glänzende Haare und schöne Haarfarbe bekommen und selbstverständlich habe esalon stolz weiter empfohlen. Leider meine neue Bestellung am .12.23 war nicht annähernd so gut. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLeila P. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Love the colorMy color bottle for the ends wouldn’t open, had to drill a hole in the bottle, lost a lot of the pigment but it still came out almost perfect 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Failed schedule deliveryI requested every 4 week renewal and I am still waiting for my order after 5 weeks. Extremely disappointed. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSarah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HorribleMight just as well get a hair dye from Poundland from blond ash to red head not what I expected 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonia - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate your feedback and look forward to helping you reach your desired color! |
Not coveringStill not covering my gray hair 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLinda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Soft blackDid not like final mixture, too light and did not give desired results after applying 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBlinzho - We’re truly sorry that our color did not meet your expectations. We'd love to craft a unique shade for you, designed to better suit your needs. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Good product. Excellent support.After posting photos of my natural hair and an inspirational photo of what I would like to achieve; the colorist was very supportive. Gave good suggestions. I'm not where I want to be after a first step, but love the many products available that allow the customer to adjust and work with a professional. 4 sur 4 personnes ont trouvé cet avis utile. Et vous ? |