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Color Set
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67 740 Avis clients vérifiés |
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Meine haarfarbeHabe die Farbe ausprobiert war nicht 100%überzeugt. Vielen Dank würde gerne wissen wann ich mein Geld bekomme für zwei zurückgeschickte Pakete . 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJelena K. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Completely different from picture onlineThe colour looks nothing like shown on the website, hair turned out to have an orange tint, no ash in it at all, the greys didn’t get fully covered and it didn’t lighten my hair. Quite disappointed, as any supermarket hair dye would have given at least the same results. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Magdalena! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
I AM NOT IMPRESSED!This is a waste of time & money. Received this, followed the instructions for application which was a 2 step process I do not like and too time consuming first of all. Secondly, with in 3 days of coloring my hair I was seeing grays pop back up, faded out already & my roots were entirely with out any of the color left on them!! The hair color I buy from the store lasted longer than this stuff!! I AM DONE! ONE TRY & DONE WITH THIS PRODUCT!! I expected much better results than I received with this. Entirely disappointed and do not want any more. I used the shampoo & conditioner they sent with it and it is terrible too! Used all the conditioner and could barely comb through my hair afterwards!! DO NOT WASTE YOUR MONEY OR TIME!! I would not use this again if it were free!! 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHeidi - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Spitzenmäßiges FarbergebnisIch bin richtig zufrieden mit der Farbe und der gesamten Anwendungsbeschreibung 4 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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Super ProduktSuper schöne Farbe, Anwendung verständlich erklärt. Harre fühlen sich nach dem Färben gut an. Und das beste für mich persönlich,kein Gestank nach Chemie beim auftragen der Farbe. Auch als Geschenk ist es ideal, da es super schön verpackt ist. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Hair colorAwesome hair color !!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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3rd color and it’s still not rightI haven’t had the best luck with my colors. I’ve reached out several times and they send a lighter color the following box but it’s still too dark. It’s been frustrating because I have sent them photos of the color I want as well as my own hair and it still hasn’t been better. I’m hoping the next box will be the right color or it will be my last order. Their customer service is pretty good and that’s why I gave them two stars versus one. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMonica - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Lovely PearlI was very excited about my colour. All was peachykeen until the step to add water to bottle and massage mixture into hair. I almost died! I had to rinse hair earlier than planned so my grays ended up being tinted a faint reddish brown. What I did end up with was a headache that lasted till the next day. Your product is too potent for home use. I will not repurchase. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElouise - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
It didn’t colour my roots.My hair from medium brown to dark. I didn’t like the colour. It didn’t put any color on my hair 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Selvia! We are sorry to hear that the color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Low qualityThis color never matched what I asked for. They changed it by colorist recommendation and it’s horrible. Doesn’t cover grays at all. Only lasts about a week. Really cheap! Don’t waste your money on this yet another marketing scam! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsYasaman - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |