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Color Set
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67 798 Avis clients vérifiés |
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Hair color is washing outI don't like how my hair color is covering a gray hair. The color by itself is good but duration of the color is very bad. It lasts not even a 10 days. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSanda - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Dry endsThe color is good and doesn't seem to fade quickly, however the damage to my hair is not worth the price. I don't over style my hair and occasionally let it dry naturally I also use color safe shampoo and conditioner. So this product probably works great for some people but for my hair it did not. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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okayColor didn't come out as rich as in past, didn't cover all my gray and faded after a couple of weeks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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color not rightColor lasts a good while but not right for me 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Need something brighter, like pic in sunglasses.Please make brighter, the last one was too dark and ashy. Makes my skin look too rudy if I get ash tone. See pic with sunglasses, that is more of the color I need. :) Thank you! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not happy this time😔Too dark. Roots are turning gray after a few weeks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNancy - We apologize that your results have not been meeting your expectations. We have added a free order credit to your account and your colorist will make the according adjustments to better tailor your formula to your color goals. We look forward to this next opportunity to delight you! |
Seems differentThis is my second time using and I'm not as happy this time as I was with the first. The colour seems different, even though it says it isn't. Colour seems much darker and I can't see any red in my hair this time at all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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WORST COLOR I HAVE EVER PURCHASEDthe dye felt like tar, stained EVERYTHING, the one little wipe they include does nothing.........I had to let the stain wear off, nothing would remove it, tried alcohol, baby oil, nail polish remover (per the operator I called at ESalon).........I will NEVER buy this product again and would LOVE a refund. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKelley - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Splotchy this time!Color came out very uneven with very dark splotches and areas where the color did not take. Not as happy as the first time. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLinda - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Horrible Color!I was sent light brown mahogany when I was told it would be medium brown mahogany and it's a carrot top orange color. Ugg nIm returning product and don't understand now a professional color company can determine with only a photo the right mixture for my hair? Not worth the money. Go to a beauty supply store and buy a bottle of developer, a color and good conditioner and you'll be better off n 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLinda - We're sorry you did not feel comfortable trying our color. Our professional colorists carefully read the through your profile and view your photos before formulating an order. Upon reviewing your profile, we see that we have reached out to you with instructions on how to send your color back to us. Again we apologize that you were unhappy with the results you received. |