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Color Set
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67 649 Avis clients vérifiés |
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Lighter than on pictureThe color ended up lighter than shown 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsIzabela - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Haarfarbe deckt überhaupt nicht meine grauen Haare ab.Keine Kaufempfehlung 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatrin U.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Not fully effective in covering grey hairThere were several grey hairs remaining after dying 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMartina - We are sorry that your experience at eSalon didn’t quite match your expectations. We would love to adjust your formulation to increase the grey coverage. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love this!This is the easiest and most affordable way to get good quality color at home. Also having your own stylist you can communicate with is awesome! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Wow!!Omg! The colour is absolutely gorgeous I am so thrilled and impressed! Thank you so much, gorgeous packaging, easy instructions and beautiful hair colour. Amazing! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Schönes FarbergebnisFarbe ist sehr angenehm im Geruch. Auftragen lässt sie sich sehr gut. Haare nach dem färben sind überhaupt nicht kaputt oder beansprucht. Top Produkt. Erklärung dazu super ausführlich und super nett verpackt. Sehr persönlich 😊 Bin begeistert 👍 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Easy to use but not quite enough lift in colourVery easy to use product but I don’t think the shade is what I wanted. My naturally black/brown hair has just developed a slight brown tint to it (very subtle) but I think I would’ve liked a bit more lightening, 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Good kit but not right colourI ordered dark brown with a slight hint of red mahogony. I dyed my hair last night but it is far too red for what i wanted 😢 I wanted something more natural like an auburn colour as i’ve tried loads of red dyes in the past but this is not natural at all. I’m hoping the red fades out. I would order again but i would order a different colour. I was confused as they sent me 2 colours, the roots had more brown in and the ends colour had way more red in.. i was wanting more brown tones than red 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Jessica! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Canceled but they keep sending it and charging me.I canceled the day after I got my first order and now they are sending and charging me for another. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRamona - We truly apologize for any confusion with your cancellation. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Ugh!!Will not cover.my gray roots after.3 tries 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJana - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |