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Never got my order…Never got my order or an answer to the several support messages I sent so I can only rate it badly… 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Maria! We are sorry to hear that you haven't received notifications from our team. Please check your emails, we just got back to you to hep you further. |
HaarfarbeHabe mehr erwartet Deckt den grauen Ansatz leider nicht gut ab 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsIlona M. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Stayed orangeColor was easy and I am sure good but my hair roots stayed orange sadly so didn't work 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsWilliam - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Over the moon!I was spending a fortune at the hairdressers and always getting a brassy brown finish and was told it was because my hair holds so much warmth. I’ve been using my eSalon colour for months now and it’s the exact colour I’d always wanted to an achieve..an all over chocolate brown (without heavy brass!). I’m so happy with my colour and saving £60+ a month 😅 Thank you! 10 sur 10 personnes ont trouvé cet avis utile. Et vous ? |
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Wow welch Glanz in meinem HaarIch bin echt überrascht und beeindruckt wie toll meine Haarefarbe geworden ist. Vielen Dank 2 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Works good grey coverage neededworks good. Just needs a little more gray coverage. The color came out great though. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJillian - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
E salonI was so excited when I ordered this! However it was the worst hair dye I've ever used! So I give them 1 star 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKimberley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Shampoo & conditioner old?Usually the shampoo & conditioner smell amazing. Not so with my last purchase. It smelled terrible. I hope this is an exception. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaryrose - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Great hair colourI was really nervous about colouring my hair as I felt lucky to love my natural colour but then I started to get quite a few strands of grey/silver hair. The process was amusing being my first time but I love the colour of my hair….it actually matches almost perfectly my natural colour. I will definitely be using you again. The presentation and goodies inside the box were perfect. I’m so pleased with the results. 7 sur 7 personnes ont trouvé cet avis utile. Et vous ? |
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Just do it!I have been coloring my hair at the salon for years. With everything being more expensive lately, I’d had enough of spending nearly $200 every 6-8 weeks and being disappointed every time. I decided to try coloring my own hair at home. My hair is very long, to my waist, and very thick and wavy. I’ve always been too afraid to try to color it myself. But, I watched so many of eSalon’s videos, I felt ready to give it a try. I am so happy I did! I have never been happier with my color! I got so many compliments the same day. The ordering process was great! I sent in a photo of myself and a photo of my daughter. I explained that my daughter’s hair is the same as my natural color (minus the grays) and that this was the color I wanted. The coloring process itself was not nearly as difficult as I expected. I was so worried I would run out of color for the amount of hair that I have but there was plenty. I am so happy with the results. I am definitely staying with eSalon! 5 sur 5 personnes ont trouvé cet avis utile. Et vous ? |