67 649 Avis clients vérifiés |
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love. great product.by my doing(not e salon), the first time around wasn't the exact result I hoped for... however it was handled Right Away(free of charge)and with a complimentary Goodbye Orange hair neutralizer(wich is AMAZING as well) added. Very pleased with the people / customer service and all of the products(the shampoo and conditioner is amazing as well!) Thank You!! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Initial order of color plan!Great color and grey hair is fully covered! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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PerfectThis is just the colour I wanted - so many compliments from colleagues. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Besser geht nich!Ich bin so begeistert von meiner neuen Haarfarbe, Da macht es richtig Freude sich neue Frisuren zu machen. Ich habe mich lange nicht mehr so wohl gefühlt und werde immer wieder auf meine neue schöne Haarfarbe angesprochen. Und das schönste ist, dass die Haare trotz Farbe, top in Ordnung sind. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Love itThe exact color I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Severe reactionI had a severe reaction with your product. Ended up in A&E in the hospital because of swelling itching and rashes on my body. I was given steroids for 2 weeks. It was horrible 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Zunaira! We are so sorry to hear that you had a severe reaction that could have been caused by our hair dye. Please check your emails, we just got back to you to help you further. |
CanceledCanceled, yet still received 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJessica - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Customer ServiceMy order hasn't arrived this time. Shipped 2 weeks ago. I can't get through to customer service. It won't allow me to submit my query online -keeps saying there's an error. (When my product arrived previously I was happy with it). 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Mag! We are so sorry to hear that your order hasn't arrived. Please check your emails, we just got back to you to help you further. |
Great product, non existent customer careEverything is great until there is any issue you would need customer care team for. My order went missing and I already tried to contact them since last week and not even one reply. Very frustrating, colour is great but I’m thinking about cancelling my subscription. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Monika! We are sorry to hear that your order hasn't arrived. Please check your emails, we just got back to you to help you further. |
Meine FarbeMit dieser Farbe bin ich mehr als zufrieden. Sie deckt die grauen Ansätze perfekt ab, verblasst nicht so schnell und verleiht dem Haar ein natürliches Braun. Super!! 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |