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Great idea of luxury hair colouringUnfortunately it's not the right colour for me but hair left very soft and didn't smell full of chemicals, doesn't come with with deep conditioner so used a 3 min aussie conditioner. Hopefully my next colour will be more me 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Anouska! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Awful colorNot only did it not take. It lasted 3 washing’s and left my hair like string. Let alone I canceled my subscription and as usual. I keep getting billed. I never like any of your subscription types because of that reason alone, you never get them to stop charging your card you matter how many times you canceled. Color I know this business. Very well , product is so poor. I would never put it on my hair again be careful. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennafer - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My hair is ruined it’s black not light brownCould not be more unhappy with the colour of my hair, it’s black, was meant to be light brown 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Kirsty! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Did not cover my greys.Did not cover greys at the root. I waited the 35 minutes as instructed. Going back to L’Oréal. Cheaper and as good a job. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not a FANMy hair color came out the EXACT color I already had. No "golden" in that bottle !!! Going back to Age Beautiful. At least there is some golden in their light golden blonde. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation did not have enough golden than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
Almost no copperI tried this on light blonde hair and there is barely any copper/strawberry. Very unnoticeable and disappointed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmanda - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
First timeFirst time ordering , did not come out as described , Even though I had light hair . It also did not take as much on my matching extensions, so t recommend for mixed hairs 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMalika - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColorI loved my color and it was very easy to use however the color didn’t last and didn’t cover the gray very well 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLinda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
PerfectAfter messaging a couple of little tweaks I wanted from my colour, got delivered the perfect one for me. Has stayed in well and not washed out xx 5 sur 6 personnes ont trouvé cet avis utile. Et vous ? |
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Ihr habt mich überzeugt!!!Ich schreibe normalerweise gar keine Bewertungen! Ich war sehr skeptisch!!!Sehr!!! Und ihr habt mich überzeugt. Volle 5 Sterne! Ich hatte davor blonde Strähnen gehabt, die schon über 5 cm rausgewachsen waren. Bin von Natur aus dunkelblond und wollte unbedingt gepflegt und natürlich aussehen, also habe ich auch eine dunkelblonde Intensivtönung bestellt. Ich bin ein wenig dunkler geworden als erwartet und bin aber so begeistert über die Farbe. Tolle Arbeit Katharina!!! Echt Klasse und das für 15 € anstatt 150 € bei Friseur! Danke!!! 4 sur 5 personnes ont trouvé cet avis utile. Et vous ? |