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Color Set
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67 649 Avis clients vérifiés |
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wrong colorwrong color and doesn't cover gray 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBarbara - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Perfect colorI was nervous about changing the color I have been using for so long, but it turned out to be a perfect change. Thank you 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Really likeReally like my demi colour will be ordering again as I have only just joined, I am finding the service very professional and happy with the care to detail and communication receiving 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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I love the colorI love the color! It was easy to use and I like how it turned out. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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GorgeousGreat colour. So simple to apply. Brilliant instructions Smells amazing too. 1 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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CopperThis my 3rd or 4th time using esalon. Same color but this time the Color is a little different. Still good but different 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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This color was not what I wantedDark golden cooper - I got dark broken almost black 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNIna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Two missing orders and tracking links that dont workI was a big fan of the hair dye. But something went wrong during the order before that where i just never received the package or a tracking link. I had to wait 12 businessdays only to have it proof that it wont show up. The customer service was friendly by emailing me that they would and it again. I received notificatian and a link, only the link is for royal mail in GB and it keeps telling me that its an incorrect link. I have now spend money again cause my hair is starting to look awful as we are 4 weeks further and ordered again only to receive another tracking link that does not work. So i am not keeping my hopes up on receiving this one. After which i will cancel my subscription cause spending over 80 euro's without receiving anything is a waste. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Anneke! Thank you for contacting us. We are so sorry to hear that your replacement order hasn't arrived. Please check your emails, we just got back to you to help you further. |
Hair colorHi Sarah your note said I hope you like your sizzling spicy red. And that’s what I was hoping for. Instead it’s the same formula as before. I compared the color chart from my last color with this color and both formulas were the same. My hair is the exact same color as last time. I’m so disappointed and frustrated. Please help me get back to a strawberry blonde at least that looks good on me. Forgive me for complaining but I really don’t like brown hair. 8 sur 10 personnes ont trouvé cet avis utile. Et vous ? |
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So glad I did this!This kit is great. The process of getting the right colour for my hair was so easy and I am so pleased with the out come. Instructions could be a little bit more specific on which bottle is which step (roots and ends) but the result has been good. I hope the colour lasts , that will be the true test of the product. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |