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Color Set
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67 649 Avis clients vérifiés |
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Ware nicht erhaltenGeld abgebucht, Ware nicht angekommen Abo deshalb gekündigt! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsInes W. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihre Bestellung bei Ihnen noch nicht eingetroffen ist! Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
not happyThis hair color was not easy to get off my skin, it took me about 30 minutes to rinse it all out of my hair and didn't even last a whole month. I am cancelling my subscription. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRebecca - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
PerfectThis color was matched perfect to my natural color! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Fantastic!This product is great because there is no oder during process, no itchy scalp,easy to apply and most of all the color is perfect. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Best so farBeautiful color will have to see how it lasts through some shampoos. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Farbe wurde überarbeitetDie Farbe, die ich haben wollte, wurde vom Team mega positiv verändert!!! Danke dafür nochmal 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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easy to use but didnt lasti had grey hair exposed in 7 days but application was easy 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLauren - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great color, just as advertisedThis is a great medium brown, with gold hints and no red or coppery tones, which is the reason I got this color. The only concern I have is that this color does not last as long on roots as I would like. It does fade on the roots after about a week, so I am experimenting with perhaps leaving it on longer than 15 minutes. That doesn't change the fact that its wonderful color for a medium brunette, the trick is in the technique. Esalon has a lot of helpful hints on their site. Updated on Sep 13, 2023: The solution to the roots problem was to slightly darken the color. That did take care of the root fade problem and the overall gray coverage was better. It didn't lose the gold tinge at all and the shade is not too dark, but this worked. I had almmost given up on getting it right but the colorist suggested a slight darkening and yep - that did it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Asked for a lighter red color, I got a brown with a touch of red hue.I asked for a lighter red color, because the red I was being sent was too dark. What I got was brown with a slight hint of red. From birth I’ve always been a strawberry blonde, not brown. Ugh. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLynne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Does NOT cover my grays!I tried them once and the formula (dark brown) didn’t cover my grays, which happen to frame my face. I told them and they changed the formula so that I’d get better gray coverage. This time didn’t work any better. Now I look like I have 3 different colors of hair - dark brown, gray, and orange (from where some of the grays held onto a slight shade of brown, making them appear orange). I would add a picture if that were an option. I gave 2 stars bc the kit itself is nice, but their color just doesn’t work on my hair! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlicia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |