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Color Set
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67 658 Avis clients vérifiés |
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Trial Number 1This was the first time I have used E Salon hair color. I do have a few grey hairs at my temples and the color really didn't pick them up. Also, the color that was chosen for me was nice, but it left my hair looking brassy or having a lot of red tones. I would prefer not using purple shampoo every time I wash my hair! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJacqui - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Haven’t even used it and I’m already disappointedI placed my first order no problem. It arrived today and the color apparently leaked all over everything in the package. I took photos and logged into my account to figure out where to upload photos of the damaged order as well as to stop future orders. I don’t see anywhere to contact anyone besides to call and I don’t see any option to stop future orders. Horrible first experience. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTonia - We’re so sorry to hear your order arrived damaged. Please keep your eye out for an email from us. We truly appreciate your feedback. |
Colour not suitableI chose a colour that said natural gold. Picture showed dark reddish colour. The actual colour is black. I'm not happy with it. The quality is good though. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Beveley! We are sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
color productsI have not used the recent color that was sent because I had an extra box to use which I did, but I will say that I really like the tint rinse and the cape. I wish I had ordered it earlier in my coloring process. I receive many, many compliments on my hair from both men and woman. This color, and I hope the recent color that I had your company change slightly, continues to flatter my freckles and fair skin. I may be 70, but I am not ready to go gray. Thank you for your excellent products! 18 sur 19 personnes ont trouvé cet avis utile. Et vous ? |
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Best colourReally happy with how the colour turned out, no horrid hair dye smell and really soft 12 sur 12 personnes ont trouvé cet avis utile. Et vous ? |
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Great service and productI receive my color right when I need it snd the color is spot on. I just love it 13 sur 14 personnes ont trouvé cet avis utile. Et vous ? |
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Farbe wie das NaturhaarIch bin begeistert. Meine Coloristin hat tatsächlich meinen natürlichen Haarton getroffen. Das Haar sieht nicht gefärbt aus, ist kräftig und glänzt. Ich habe beim Friseur so häufig experimentiert, aber mein gewünschter natürlicher Haarton kam nie dabei heraus. Jetzt bin ich vollkommen zufrieden und möchte nie wieder eine andere Farbe. Danke dafür. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Alot betterWas alot better colour but still would like more purple in it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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GrayDid not cover gray 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJacqueline - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I hope mine was formulated wrong.What I wanted was NOT what came out. I am a copper/blonde/ strawberry blonde & what I ordered was that color too to bring back my youth hair colors. What I got....a magenta type color. It was horrible. I washed my hair in dandruff shampoo mixed w Emergen C vit powder that evening then the next day to remove the product. Never again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlicia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |