67 740 Avis clients vérifiés |
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Color was greatColor was beautiful when it first went on my hair but it’s been a few weeks and my permanent hair color is still washing out and coming off on my towels, it’s very much lighter than it originally was almost to the point it’s not really there too much anymore, maybe I did something wrong and if so that’s on me but I’m not too sure. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMakenzie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Shiny rich colourGorgeous shiny and rich shade. Lasts long..if only my hair didn’t grow so fast to let the roots show. Much shinier than regular box colour. Colourist can adjust shade as you request it. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Super professionelle HaarfarbeIch habe heute meine erste Bestellung erhalten und sofort ausprobiert. Ich bin total begeistert von der Farbe und der Pflege. Meine Haare sind super toll geworden. Die Farbe ist genau, wie gewünscht und die Haare fühlen sich ganz toll an und sehen auch so aus. Das ist für mich derzeit etwas ganz besonderes, da ich seit Dezember 2022 Chemotherapie bekomme und meine Haare extrem kaputt sind. Danke für das tolle Ergebnis. 2 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Custom Hair ColorI love my golden blond. It's perfect for me, and the application process was very easy. I will keep using eSalon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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BeautifulI look like my hair was done in a salon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not rightThe last color was better but not right yet. I don’t want any color right now 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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BewertungSchlechtes Ergebnis 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristine S.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
The Last Order I GotI have been happy until now. The color didn't take evenly or the color it was suppose to be. The top front of my hair is lighter than the rest also. Not happy at all ! And I did it the same as always. Possible to refund at all ? Debbie Curran-DeCaro 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDebbie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color was darker than what I wantedI love the packaging, it’s so cute and I really appreciate how personalized it was. However, the color is not the shade that I wanted, it’s much darker where as I wanted it much more light/blonde. Another error I noticed that I asked No ammonia since I have thin fine hair and did not want to damage my hair, however, when the box arrived, one bottle (roots) was No ammonia but the other bottle had ammonia. I also did not understand why roots color was semi permanent while the other one is permanent. However, the color is right, it’s the color that I wanted but the shade is different. The shampoo and conditioner are great btw! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Farbauswahl und LieferungBin sehr zufrieden mit der Farbauswahl und der schnellen Lieferung. Gerne wieder. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |