67 658 Avis clients vérifiés |
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Amazing salon results 5 ⭐️Very sceptical after a friend recommended, went online followed the vey easy process to get the right colour, sent a picture, arrived a few days later, opened and followed instructions to the letter, what took a hairdresser 5 hours to do, in just over an hour salon results. I have very thick hair and very long so as it’s my first time I took my time when the 35 minutes was up I looked in the mirror thought that hasn’t worked but continued with the final steps so pleased I did all I can say is wow, the colour the shine, the softness absolutely blown away no more 5 hours for me, Esalon for means no more juggling appointments, no more weeks with roots. Just healthy beautiful hair. Highly recommend you will not be disappointed. 2 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Quality ProductLove E Salon!! They matched my color perfectly! And it’s so easy to use! Thank you!! 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Love my colorI love my color! My colorist has really listened to what I want, and it has been achieved. Added it with the Highlight Kit and it gave me the perfect icy blonde color for summer. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I've used this for many yearsThey've adjusted the shade for me and been very courteous. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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DisappointedDid not cover my gray. Will not be ordering again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDebby - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color UnevenI am disappointed with this color set. I lost a lot of hair and the color is uneven. I am canceling my membership. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary Jane - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Didn’t receiveI didn’t receive my order 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDeanna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong color!I asked for a color that wasn't yellow or brassy and i got a color that was a yellow blonde. Thought I was getting a beige blonde but it wasn't. I cancelled auto ship. Will get a color from Sally's. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKaren - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Hair color was not what I wanted. Not even close.This hair color was supposed to be a blond color, a correction after they messed up the first time and just copied my natural red hair color. Again, wrong color. No blonde, just the same red hair coloring. I don't think this company should be in business. They don't listen to you, accuse you of lying then say they'll make it right and do it all over again. Please don't waste your money here. You are better off cooling it yourself or at a salon, unless you like the headache and heartache they offer up here. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Perfect ColorColor match was perfect. Amazing as high priced salons have not been able to match. Now to see how long it lasts. But so far extremely satisfied. Easy application my teenage daughters enjoyed helping and were impressed with the color match. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |