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Color Set
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67 740 Avis clients vérifiés |
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Trier selon : |
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Horrible hair color!I have been coloring my own hair for over 10 years, with no issues. I decided to try this product, & I’m so disappointed. Literally, after 5 days, you couldn’t even tell I’d colored my hair! Even initially, my roots didn’t get colored well, & the root color was drastically different than the base color provided. Never trying this again, & now having problems trying to cancel my membership. 🙁 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGinger - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Too dark, not what expectedThe colour it's way too dark, it's more like dark brown with a bit of copper vibrant. I washed hair many times over last 2 days with hope it will get any lighter but didn't help. It's mean that must be good product but unfortunately not the colour I expected and not close to the one on the photo I added. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Anna! We are so sorry to hear that your color was darker than expected. Please check your emails, we just got back to you to help you further. |
My color is washing out on the second washThis is the first for me. My color has washed out on the second wash. I am very disappointed. The color did not stay on my grey hair. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLizette - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Too darkOrdered a light blonde told should get medium as would come out lighter anyway but colour received is too dark 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Jenny! We are sorry to hear that your color is too dark. Please check your emails, we just got back to you to help you further. |
Great colourHi I love the colour of light brown I've uploaded my current photo. Just done it. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect matchVery happy with my colour it’s the perfect match to my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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AmazingSo easy to order, even easier to DIY at home 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color looked greatColor looked great. I feel like my hair feels healthier when I use the product instead of going to a salon 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best hair colour!After colouring, my greys are covered and my colour is multidimensional and natural looking. Also, my hair is smoother and shinier. Thank you Crystella L and Heather B! 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Not goodI color my hair after 4 day my color gone still see my grey hair 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJassy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |