67 658 Avis clients vérifiés |
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DisasterAfter applying the paste on to the hair, I closed the cap of the bottle. After 10 seconds, the bottle got hot and explored. The color splashed all over to my white walls in my bathroom. I did not shake the bottle or nothing, and it went hot and bloated. It is very weird and dangerous. Will never use this product again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBetty - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your experience. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Too expensive, now better than SallysNot worth the expense 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsInez - We’re truly sorry that our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Amazed!As a 1st time user I was skeptical but hopeful. Well the results shocked and amazed me! I could not believe how spot on the color was plus the incredible shine, and It covered my gray completely. No more spending $200-$300 at the hairdresser when eSalon does it better. 5 sur 5 personnes ont trouvé cet avis utile. Et vous ? |
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Einfach nur tollSchnelle Lieferung, tolles farbergebnis,danke an Katharina auch für das sehr hilfreiche Gespräch am Telefon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Einfach anwendbar mit gutem ErgebnisErst hatte ich Zweifel, ob die Farbe genau meiner entsprechen würde. Doch ich habe sie auf den Punkt richtig getroffen bzw. das Colorationsteam. Somit bin ich mit dem Ergebnis zufrieden. Ich finde die Farbenuance schöner als von meinem Friseur. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great productJust what I wanted. Just makes my normal colour more vibrant 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color ChangeThis color is much better than the 1 st color. I am disappointed that the color washes off around my face with 1 st wash. I don’t think it covers the gray as well . 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Shampoo changedThe shampoo that came with the most recent esalon order was different…a clear rather than creamy shampoo. I did not like it. I never use clarifying shampoos. They are drying to my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Very badIt didn’t helped, the color was supposed to be darkest brown but it looks like light brown and it does not even cover my grey hair. Very disappointed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSue - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My first trial purchaseI am very satisfied about the root but for ends it really didn't worked for me as I have black asian hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRekha - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |