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Color Set
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67 658 Avis clients vérifiés |
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Bit too darkThe first order seemed to be much lighter. I didn’t actually use the second order as I was just trying the service out. I used the 3rd order and it is much darker than the original. I have naturally red hair, more towards the auburn copper side and now my hair is brunette, no red at all. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Katherine! We are so sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Not enough red too much blackIt doesn't even cover the greys and isn't enough for my hair 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRebecca - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
FarbeMir war die Farbe noch zu hell, 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKerstin W. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Didn’t receive my colorTried to contact costumer service several times, never got an answer, still waiting for my color! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Amanda! We are so sorry to hear that you are still waiting on your eSalon order. Please check your emails, we just got back to you to help you further. |
Missing PurpleThis new color formula was really disappointing. The purple tint was missing, the color was just a mid-brown tone. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLeanne - We're so sorry to hear you were disappointed with your recent color application. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Quality productsEasy ordering, easy to use. Got the color I wanted. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Tolle FarbeHeute frisch gefärbt. Hatte eine Nuance dunkler bestellt und wurde genauso geliefert. Hatte auch noch etwas bessere Grauabdeckung angefragt. Mal schauen, ob das auch geklappt hat. Haare nach dem färben weich und glänzend. Schöner Duft. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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EasyEasy to do nice color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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A beautiful auburnI got a beautiful auburn hair color( the color I wanted), adding to that the color is uniform on roots ans ends I will write another review after two weeks to give an update Thank you stefanie ! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love the colorJust wish it had better Grey coverage. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |