67 658 Avis clients vérifiés |
|
Trier selon : |
|
Doesn’t cover greyI’ve subscribed and tried the product twice, and while the colour shade and match isn’t bad ( maybe not as nice as a box dye I’ve used before) it simply doesn’t cover grey. I have dark brown hair and I opted for the full permanent (and not the natural grey demi coverage option) and still I’m left with a weird orangey colour halo in my parting where the grey hair was - and with some bits just sparkling away still grey on my hairline. Fine on the non-grey hair and leaves a nice colour finish, but the “permanent” gives grey coverage that is certainly worse than a semi permanent box colour would cover. So disappointed, I now will have to try and fix it with a box dye to fade out these areas. Would have got a better result with a cheap L’Oréal box dye kit. Also, side point, the shampoo and conditioner is such a pathetic amount for my long hair. Need to use my own, as i imagine it’s only enough for someone with up to shoulder length fine hair, if that, not very custom. Such a shame. I hoped for good results. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHi Betty! We are so sorry to hear that your hair color hasn't met your expectations. Your colorist will carefully review your comments and will get back to you to help you further. Please check your emails. |
I wanted to remove the brassiness but this hasn't done thatI am really disappointed. I've used esalon about 4 times before and have been super happy each time. I wanted to go one - two shades darker and remove the brassiness. It's not as dark as I wanted but thats definitely my fault for being cautious. My issue is that my hair is just as brassy as it was before - my precious colours have always removed this. I really hate having brassy hair so I'm so disappointed this didn't remove it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHi Gemma! We are so sorry to hear that your new color hasn't met your expectations. Please check your emails, We got back to you to help you further. |
VibrantThis hair color is vibrant and covers my gray perfectly. My hair has never been so soft! I’ve gotten so many compliments and love the color chosen for me! 5 sur 5 personnes ont trouvé cet avis utile. Et vous ? |
|
Sehr gutIch habe die Farbe gut vertragen. Das Haar war hinterher sehr gut durchfäbrbt. Es kommt mir etwas trocken vor aber mit dem Ergebnis bin ich zufrieden 4 sur 5 personnes ont trouvé cet avis utile. Et vous ? |
|
Love itFinally, back to the color I've always loved the best. Awesome! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Sehr gute FrabeDie Farbe ist wirklich sehr gut und hält an sich echt lange, nur ist etwas wenig Farbe bei der Bestellung dabei gewesen, weshalb mein Übergang vom Ansatz zu den Länge eher Fleckig ist. Aber das wird hoffentlich bei der nächsten Bestellung behoben. Ansonsten ist die Anwendung echt leicht und mit dem Videos kann man sehr gute Ergebnisse erzielen. Der Preis geht ebenfalls echt fit. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Farb-BewertungIch habe gestern zum ersten mal meine Haare mit der neuen Coloration gefärbt. Das gesamte Set hat mich total begeistert, ebenso der angenehme Duft aller Pflegeprodukte. Leider sind im Ansatz meine grauen Haare nicht restlos abgedeckt worden, wirklich schade. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCarola R.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
GraysI loved the kit, instructions, videos and the concept. However, your product did not cover my grays sufficiently; and I don't want to go darker. OTC Clairol did better, sorry - was really hoping to join and get regular shipments. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsNancy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Very Happy 🙂Very satisfied with the new color I got .. thank you so much for your help 🌸 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
It is a high quality products.The custom color set is a very nice set of products which by mixing together creates a beautiful color to the custom mix. The color substance is not very watery so it does not drip but comfortable enough to spread onto the hair with brush or just using the bottle and fingertips. The instruction is extremely detailed and easy to follow. The packaging is very pretty and well organized inside. Everything has its own compartment. The company representatives always reply back pretty quickly. If you ready to color your own hair at home this is the place to order it. Highly recommend. 3 sur 4 personnes ont trouvé cet avis utile. Et vous ? |