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Color Set
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67 658 Avis clients vérifiés |
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Not greatI was unhappy with my first order. It didn't cover my grey. I asked them to lighten the colour for my next order but they didn't. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Balvinder! We are so sorry to hear that your hair color hasn't covered your greys. Please check your emails, we just got back to you to help you further. |
Not the right color for meFirst color was duller than what I thought I chose, a true copper auburn, what I got was a dark blonde with a hint of gold. Second adjustment I asked for a deep copper red. What I got was more blonde with a hint of copper and maybe just a touch of red, maybe. They really just want me to be a blonde, when I’m naturally a true auburn who wants to go richer in reds and coppers. Thank you, but not wasting the money for a 3rd try. I’ll visit my Sally’s store. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAndrea - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Nice colorThe color my colorist made for me from the information they gathered from me was very nice. It gave me a soft and natural color. I would order again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great colour but not enough grey/white coverageVery good quality at home dye and the colour came out lovely and natural, so much better than off the shelf drug store brands and a very good match for what I was after. I liked the kit, instructions and setup which I followed to a tee. Unfortunately a lot of my greys and stubborn white hairs didn't get covered so this was a bit disappointing. I've asked for a lighter colour and better grey coverage with my next kit so let's see how we go :) 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Did not color my graysIt was awful! I liked the color but did not color my grays! I followed the instructions to the t but it still didn’t work! Now I’m stuck with my grays for five weeks!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChantel - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Hair not changed colourHi, I’m really sorry cause I wanted to really like this, but my hair did not change colour at all! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Sarah! We are sorry to hear that your color didn't meet your expectations. Please check your emails, we just got back to you to help you further. |
Great colorLove this color. My first order did not keep grey colored until next order. Messaged my colorist to let her know. The color was adjusted and is perfect. eSalon is easy to use! I color my hair myself and have saved by not spending hundreds at a salon. Thank you eSalon 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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ColorEste color me gusta mucho, ya se me ve la raíz menos oscura . Gracias! 5 sur 7 personnes ont trouvé cet avis utile. Et vous ? |
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Love itThis color is exactly the color I was hoping for! I love it! I love all the colors, but this is the best one, it is really the shade I have been wanting all along. Thank you! 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Everything I need to do my own color.Convenient, easy to use . 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |