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Color Set
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67 658 Avis clients vérifiés |
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Amazing colorLoved the color 1 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Allergische ReaktionNach der Anwendung hat sich auf meiner Kopfhaut und an der Stirn eine allergische Reaktion gebildet. Obwohl mir die Farbe gefallen würde, miss ich vom Abo zurücktreten. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEdith J.- Vielen Dank für Ihre Produktbewertung. Es tut uns leid zu hören, dass Sie nach der Verwendung unserer Produkte Unannehmlichkeiten hatten. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Bad product good customer serviceI ordered a dark ash brown, what was sent was labeled as such but it turned my hair a light brassy brown and offered absolutely no grey coverage. I did have my stylist offer a new color but I decided to take the refund and run. I filled out everything correctly and followed the directions exactly so I’m not sure what went wrong but I’d never use the product again. Customer service was 10/10 tho. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLeah - We’re so sorry to hear that you were disappointed by the results of your color application. We take our clients' feedback to heart and continue to improve our products each and every day. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DANKE Colorista Katharina NDanke liebe Katharina N.! Du bist auf meine Wünsche eingegangen und hast dich an meinem Foto orientiert. Ich liebe meine neue, wieder natürliche Haarfarbe. 4 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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Absolutely lovely!I was skeptic at the beginning but I was curious enough to try it. I am very happy with the results:)) my hair looks like it was done at the salon. The color matched perfectly! The consistency is creamy and can be applied very easy. I will definitely buy it again! Thank you:)) 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Great colorThe color is exactly what I wanted and it leaves my hair looking and feeling better than ever ! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Super shine!This is the best hair color I’ve used for gray coverage and added shine!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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The colors lasts! Shocking!!!Love that the color lasts. My Grey is fully covered. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Gray coverageDoes not cover grays very long for permanent color...color also, fades quickly. Needs full coverage next color due to the fading. Color was great this time. However 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmanda - We’re sorry to hear that your hair color is not covering your grays as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Would like a little more shineGets dull very quickly would love something with a glow more but it’s very dull and dark 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Danielle! We are sorry to hear that your hair gets dull. No worries, we can help you. Please check your email we just got back to you. |