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Color Set
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67 669 Avis clients vérifiés |
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Perfect colorLove the color that was selected for me. The kit, instructions, and packaging are very well designed. The ammonia free doesn’t have the best gray coverage for me personally so resistant grays will most likely do better with other option. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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pretty good all over colour!definitely comparable to salon treatment, and very gentle on my hair. We are still tweaking the colour to get it just right but I appreciate the feedback and consultations 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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CoverageIt still left some grey. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Did not work on my grey hairsDon't like this product. I thought it would fully cover my grey hairs and it did not I even left it on for over an hour and a half. I will not recommend this product for anyone with grey hair I even tried to buy a lighter color so when they grey hairs do come out their not so noticeable. Well I got it today and did my hair the same day it did not work on my hair at all. I will cancel this account. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsFrancine - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Verblasste FarbeNach vier Wochen sieht die Haarfarbe verblasst aus 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsStephanie K. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Worst Brassiness EVERThe color was darker than my original color and it came out as a brassy nightmare! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCyn - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Beware of eSalon's Hair Color BlendsI received a blend that darken my hair A LOT! The blend color on my hair is not even remotely close to the hair color I selected. I don't trust their color specialist customizing blends and have canceled my subscription after my first and last bad experience with eSalon. I will need to go to my salon and have my hairstylist get my lighter hair color back and spend the unexpected cost! I DO NOT RECOMMEND AND TRUST THEIR HAIR COLOR BLENDS! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRosa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
UsageHave not used yet. Will be several more weeks 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNancy - We are so excited for you to try your color soon! We truly value every client's feedback and look forward to hearing from you again in the future. |
No changeI followed instructions to a T but my hair is still red strawberry blonde not the Ash color I wanted. However the package and order were perfect it just didn’t take to my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSonja - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Bad time to get it wrong !I-Don’t like leaving bad reviews for Business, however, they dropped the ball big time! I feel it is important for A company to get it Right, if they are selling the concept of self-coloring your hair at home. Where if you bought your color at a supply store you would know what you purchased! Not so here! You are at their mercy, believing you have bought the same color. This is especially true, when you deal in any kind of red highlights or coloring! Reds deposit the most pigment and is the most difficult to reverse, without major problems! I have this problem! The fact last are, I bought hair color four times prior and was very happy !, I was feeling comfortable in their ability to provide me with the same product each time ! Well NO THAT DID NOT HAPPEN. Here are the facts! - [ ] My daughters' wedding is in Texas this weekend. I'm in Ca. And colored my hair as always . - [ ] Ordered. the same hair color the last four times. 34/dark blonde 1,/8 copper, and the other is ash. Hair turns out strawberry blonde - [ ] My daughter offered to apply it for me. while I the color looked the same when pouring them together. - [ ] My hair color is strawberry blonde and is long. - [ ] For this last order, I didn't look at their % of color, it had always been great before! My normal ordered was 3/4% dark blonde, 1/4 ash blonde 1/8 copper! 20% vol. - [ ] This time I was sent 1/2 Medium Brown 1/2 COPPER RED! 10% volume. - [ ] No BLONDE! That's it! No blonde whatsoever. No lift! I was horrified. My daughter cried, thinking she did it! Kinda looked like a dark carrot top! Had to buy a wig, until I can get it done professionally 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPenny - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |