|
Color Set
|
67 669 Avis clients vérifiés |
|
Trier selon : |
|
No changeI followed instructions to a T but my hair is still red strawberry blonde not the Ash color I wanted. However the package and order were perfect it just didn’t take to my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSonja - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Bad time to get it wrong !I-Don’t like leaving bad reviews for Business, however, they dropped the ball big time! I feel it is important for A company to get it Right, if they are selling the concept of self-coloring your hair at home. Where if you bought your color at a supply store you would know what you purchased! Not so here! You are at their mercy, believing you have bought the same color. This is especially true, when you deal in any kind of red highlights or coloring! Reds deposit the most pigment and is the most difficult to reverse, without major problems! I have this problem! The fact last are, I bought hair color four times prior and was very happy !, I was feeling comfortable in their ability to provide me with the same product each time ! Well NO THAT DID NOT HAPPEN. Here are the facts! - [ ] My daughters' wedding is in Texas this weekend. I'm in Ca. And colored my hair as always . - [ ] Ordered. the same hair color the last four times. 34/dark blonde 1,/8 copper, and the other is ash. Hair turns out strawberry blonde - [ ] My daughter offered to apply it for me. while I the color looked the same when pouring them together. - [ ] My hair color is strawberry blonde and is long. - [ ] For this last order, I didn't look at their % of color, it had always been great before! My normal ordered was 3/4% dark blonde, 1/4 ash blonde 1/8 copper! 20% vol. - [ ] This time I was sent 1/2 Medium Brown 1/2 COPPER RED! 10% volume. - [ ] No BLONDE! That's it! No blonde whatsoever. No lift! I was horrified. My daughter cried, thinking she did it! Kinda looked like a dark carrot top! Had to buy a wig, until I can get it done professionally 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsPenny - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Underwhelming resultsNice packaging and “value added “ with personal instructions, separate roots and lengths color bottles, and some nice extra tools. But I’m not that excited about the resulting color and condition of my hair. I went with a cool beige blonde because my hair pulls orange and I have very hard water that makes any golden tones brassy looking. And I HATE brassy tones with a passion! My natural color is very ashy “bronde” and warm colors do not suit my pinkish complexion. I thought this would be pretty close to my natural color(max one level lighter, but I have 50% gray so thought it would work well). I followed all instructions and have a lot of past experience with coloring my hair. This didn’t cover my grays very well, looks much warmer than expected, and my hair feels dry and damaged. I used the light set kit afterwards and those highlights also turned out pretty brassy except for the ends (which had previous highlights). I’m thinking of trying one more time with the most ashy tone and requesting more gray coverage in the formula if possible. But if that doesn’t turn out well I’m going to look elsewhere for my color needs. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsRobin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Ein wirklich tolles Pridukt das sein Geld wert ist.Das Farbergebnis ist top.Wie beim Friseur. Der Geruch ist auch sehr angenehm. Haare fühlen sich sehr gut an!! 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
|
Tolle FarbeJetzt hab ich meine Wunschfarbe. Vielen Dank. Das Shampoo und die Spülung die im Set enthalten waren gefallen mir super gut. Welches der Produkte wäre das??? 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
Perfect ColorI was a little nervous coloring my own hair from a light/medium brown to copper. However, I can honestly say my esalon personalized hair color is PERFECT 😍. Plus my husband loves it! 💕Thank you esalon! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
GenialEhrlich gesagt etwas skeptisch war ich schon.. Ich kann aber esalon nur positiv weiter empfehlen. Da ich im stirnbereich schon einige graue Haare habe und die selbst beim Friseur nicht besonders abgedeckt wurden, war ich nun sehr neugierig. Vom Ergebnis bin ich total happy ein wunderschönes blond mit leichtem gold Ton und keine grauen Haare mehr. 👍🌼Danke Ingeborg Sissy Speer 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
Excellent colourI've been getting my hair done at a salon for a number of years now and can safely say that the quality of this product is the same as if I'd had my hair done in the salon. I highly recommend it. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
Feliz con mi colorEl color deseado, un excelente servicio al cliente, muy personalizado el servicio, todo lo que buscaba la colorista lo entendió y así lo demostró en mi color, mil gracias, estoy feliz!!! 2 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
|
Best coverage ever!I would highly recommend! Love the color and the coverage. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |