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Color Set
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67 669 Avis clients vérifiés |
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Need more ashFirst I want to thank my colorist for correcting my mistaken belief that beige was a cool color. She has advised me and in the future I would like to go more ash. Thank goodness she was there and my future color will be improved! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDana - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
PerfectI love it, it was easy to follow the instructions. I really would like love to do my hair again. My greys are all exposed on the sides of my head. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect as usualI requested to remove the reds and I received a new color with gold tones which worked perfectly. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ImpressiveI was not quite sure I would get the color correct because, color on a swatch on a phone could l ook completely different than what shows up. I didn't realize that there were 2 different colors in my kit, but they both look great. I do like color for the ends better, bottle 2. I thought this was ammonia free, but its not. I made the mistake of taking a big whiff an of course gaged. Love the color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Good coloringFind it’s fading too soon 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Chocolate BrownMy hair didn’t change colour at all with it was gutted my hair looked darker instead of lighter 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Heather! We are sorry to hear that your color didn't meet your expectations. Please check your emails, we just contacted you to help you further. |
Not Enough Gray CoverageThis product is easy to use and comes with literally everything you need to color your hair safely at home. For me however there just isn't enough gray coverage. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCharnetta - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Leider nicht überzeugtIch habe heute die Farbe benutzt wie angegeben. Leider bin ich vom Ergebnis nicht begeistert. Man sieht gar nichts vom Roten das in der Schwarz/Rot Farbe war. Schade 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlexandra F.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Easy to useWas easy to use, My hair feels soft. I like everything, Except the color. It's pretty but to pale. Doesn't match what I picked out. Was hoping it was more red. Color I was aiming for looks like L'Oreal 9G. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnn - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
ColorLike the color. Better coverage of gray hair. 17 sur 22 personnes ont trouvé cet avis utile. Et vous ? |