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Color Set
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67 669 Avis clients vérifiés |
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Lovely, natural colourI love the colour, it looks so natural and I’m happy to pay the premium for the toner and highlights. Cheaper than a hairdressers even still! When someone does it for me I always feel disappointed after spending over £100! Never that feeling with eSalon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Absolutely Amazing QualityBeautiful color, exact match. I'll never go back to boxed again! It's the only product to use, ever!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I Love my new base hair color!The first time you helped me with a base hair color I went a bit too dark. When you asked about my thoughts after our first try and I mentioned that it was just a bit off, the next color you sent me was perfect! Thank you for helping get the right color and tone. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ChangedWasn't bad. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Pretty ColorThe only thing I wasn't too excited about was the fact that it faded/washed out REALLY fast. Not sure if it's because my hair was bleached before or if it's just the hair dye itself. Also wish I could pick out my new hair color myself and not have to message my stylist with how much or less of certain colors I want.... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great color!This color covers my grey evenly. My hair feels a bit dry and coarse for a couple days after coloring but it goes away after a couple of shampoos. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Don’t waste your time, Customer Service won’t respondI sent pictures of my hair prior to my custom color being created and provided the details of the dark brown hair color I was seeking and it still wasn’t right. I emailed about how unsatisfactory your product was and Ive NEVER heard from anyone. Still a week later, no response. You email me every couple of days trying to sell me something but you can’t reply to my issue via email. I finally just gave up and cancelled the auto ship and when the second shipment arrives I will return it to get my refund. I had read reviews that no one contacts you but I figured it was an oversight now I think it’s just how you do business. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTabatha - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong colourDespite several emails I am still being sent wrong colour customer service is shocking I do not want anymore sent….. beyond frustrating 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Cheryl! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Sieht schlimm ausDie Farbe ist viel zu dunkel am Ansatz, 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMerry W. - Vielen Dank für Ihre Produktbewertung. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
DelightedGreat colour, really happy. Wish I could just cut it too 😂 14 sur 17 personnes ont trouvé cet avis utile. Et vous ? |