67 669 Avis clients vérifiés |
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Perfect!My colour was changed slightly by the colourist. I was advised that if I didn’t like the colour they would send me the original for free. I certainly can’t say I don’t like the colour. I’m very happy with it. It’s not too dark but it doesn’t look washed out either. Very pleased. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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A little unevenI have used eSalon in the past, although it had been a while, so I was excited to use it again. Unfortunately, although the bonus roots and ends bottles supplied more than enough dye for medium/long hair, it came out a bit uneven in tone. My roots came out a bit more auburn and my ends a bit more chocolate/espresso colored. I was hoping for the opposite effect. Perhaps, the roots and ends bottles were mislabeled? I did use it exactly as directed, took the time to part my hair, brushing out each section, applying to each section and setting a timer for each part. Of note, the hair was clean and free of product (I rarely use any product or styling tools). It isn't 'bad,' it is just that I was expecting the opposite effect - darker roots and lighter ends. Although it is probably only noticeable to me, it is not bothersome enough to need to correct through a salon/stylist. I will be optimistic that the next set I receive will turn out more even. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ReviewColor box has everything needed to prep and color hair. I like the customized color. The only issue I'm having is with it covering all my greys by my ear area. Even leaving it on longer than suggested. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Didn’t lastThe day I colored my hair I loved it. But after just one wash the color changed and only a week later has faded a lot :( 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNicole - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
DamagedI don't know why they don't seal the color. This is the second package I received where the color has leaked out everywhere. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsErika - We're so sorry to hear that your order arrived damaged. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Way too darkThis totally took my hair to brown much darker than suggested. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRuth M. -Thank you for reaching out to us! We are so sorry to hear our colour did not meet your expectations. Our Colour Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Very happyI went to a salon to get balayage However my hair ended up being a terrible yellow blonde colour in my medium brown hair and just not well situated and my hair was dry and yuck. I have contemplated using esalon for months now and decided to just go for it. So happy that I did as I am very happy with the results. My hair feels soft healthy and shiny. The colour is great and feeling good about my hair again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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color originalcolor que no es facil de conseguir por los reflejos que causa, no pongo las 5 estrellas porque se me ha aclarardo demasiado rapido 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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The colorI do not like the color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisette - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Gute Haarfarbe, super BetreuungEs handelt sich um eine wirklich gute Haarfarbe, nicht vergleichbar mit Haarfarben von dm oder rossmann. Die Betreuung ist sehr gut. Man kann immer nachschärfen und die aktuellen Wünsche angeben. Empfehlenswert!!! 5 sur 5 personnes ont trouvé cet avis utile. Et vous ? |