|
Color Set
|
67 669 Avis clients vérifiés |
|
Trier selon : |
|
EasyI was hesitant at first; however, the clear instructions and prep aids allow for a quick and easy process including clean up. The in-shower recommendation for the final stage was perfect. I am happy with the results. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
Love the colorI love the rich, reddish brown color. Unfortunately it didn’t cover 100% of my gray. I don’t have a lot of gray hair, but I guess it’s stubborn. I’m going to do it again and I hope it fully colors the gray this time. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
Wanted to go lighter with an ash tone and it worked.Have been dying my quite grey hair medium brown for a long time (different product). I switched to e salon hoping for a better color result (less red tones). Using the light ash brown, I got the color I wanted and used light set to lighten sections of my darker hair while it grows out. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
DisappointedThe color didn’t cover my gray. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsTheresa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not goodDidn't like the colour at all. I do not like red in my hair, it didn't cover all the grey and left me with a different colour roots to the ends 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHi Sonya: We are sorry to hear that your hair color didn't meet your expectations. Please check your emails., we just got back to you to help you further. |
Did not likeI used it today for the first time.I developed allergy 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHasan - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Made me feel specialAbsolutely loved the level of personalisation, it really was the extra mile. Colour was easy to apply and the instructions were simple and clear. Colour holding up well so far. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
Gray coverageColor is lovely but did not cover all my gray. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
Good concept, needs more loveThe idea of an at home salon quality color is amazing and love the option to have a custom made color. I have a few complaints that were enough for me to cancel after my trial. 1. I didn't love my color. It's fine, it looks different than when I started and it was good but not great. It wasn't super vibrant and I felt like I could have achieved the same result with the $6 box from the drugstore. 2. My hair is so dry. Sahara desert. It feels like straw. I have not colored my hair in well over 3 years so I had silky soft extremely healthy hair. I know all hair color is damaging to some degree but I wasn't expecting the life to be sucked out of my hair in 30 mins or less. I think eSalon is a great idea but I think it just needs a little more love in the system to get it perfected. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
It’s a no for meMy hair is exactly what I DID NOT want! I specifically said what I did not want and still got that. The color didn’t cover my gray hairs either. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |