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Color Set
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67 669 Avis clients vérifiés |
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Not the colour I asked forI asked for intense copper and got something completely different. I’ve also contacted to tell my colourist I wasn’t happy this was on Monday it’s now Friday and I haven’t even had a response - not a happy 1st time buyer 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Janet! I'm sorry to hear that your color wasn't right for you. Please check your emails, we got back to you to help you further. |
No me agrado el resutadoEs un producto muy bonito pero no cumple con las expectativas que pense no me pinto mis canas y la parte de abajo de mi pelo quedo muy negro no me gusto su producto no cubrio mis canas y eso que no tengo muchas. Como podria.cancelar todo con ustedes 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Patricia: Sentimos que no te haya gustado el resultado. Por favor, revisa tus emails, te acabamos de escribir para seguir ayudandonte. |
Sehr schöne natürliche FarbeIch bin mit dem Farbton sehr zufrieden. Ziehe einen Stern ab, weil die Lieferzeiten doch recht lang sind (immer knapp 2 bis 3 Wochen) 5 sur 5 personnes ont trouvé cet avis utile. Et vous ? |
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Love!Took us three tries to get the color I wanted, but now, I absolutely love it! It’s exactly what I asked for - a shade of red that looks completely natural. 😍 Thank you, esalon, for continuing to work with me! This is great. 😃 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Great!I was pleasantly surprised with the packaging and the results! The hair looks very natural, old highlights and the bits of the grey are coloured nicely, everything is blended together. I'm really happy with the service 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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AwesomeI like the slight change in color to reduce orange tones! The colorist listened to my concerns and delivered. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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I love it.My hair are very sofrt and the colour just amazing 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nice colourNice and shiny colour but darker than I have thought 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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White hair not coveredI respected timing but white hairs not fully covered. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsFrancesca - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! You are fully covered by our Color Happiness Guarantee, and we'd love to adjust your formulation for an increased coverage. Please, keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didnt change my hair colorSorry to say as the 1st order it was great and was the colour i wanted but for some reason It looks nothing like the colour i wanted and it didn't do the colour! My hair looks the same but maybe darker? Not satisfied at all ;( i was so looking forward to the mahogany to be thier :( 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLucy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |