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Color Set
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67 669 Avis clients vérifiés |
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Not happy with the service this timeI have always had good service and great colour. This time I'm not sure what happened but I wanted to go lighter in colour but only received one bottle of colour with the instructionsto fo roots.. Have tried sending messages but the answer is always - they will review for next time! Not what I wanted to hear. I want to use the colour I have but looks like I will have to use the high street this time! Maybe because this is a free one? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Horrible brassy color! Not at all what I picked!I hate this color. I would like my money back so I can fix this color! Brassy red! Hate it completely! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJamie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Bilder können täuschenDie bestellte Farbe hat nichts mit der Abbildung zu tun bestellt habe ich Mittelblond Pearl Egal wieviel Lichteinfluss ich habe ich komm nicht auf den Gold/Kupferstich und auch nicht auf die Helligkeit Shampoo und Farbpflege zu wenig für lange Haare 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNicole R.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
it didn't cover grayI like the color, but it didn't cover gray 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsYulia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
The product just does not cover the grays.I'm very disappointed with the product since the whole purpose with coloring my hair was to cover the grays and your product does not do that! The color holds on that portion of my hair that is not gray and I actually like the color that is produced but if the product will not color my gray hair there is no point in using it. Even over the counter coloring products last at least to the first shampoo before it washes out but your product makes no effort to color the grays. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLinda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
LoveColor turned out perfect. Like my hair dresser they did a darker color On my roots and the red on the rest so my roots weren’t bright 11 sur 15 personnes ont trouvé cet avis utile. Et vous ? |
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HappyI'm so greatful to have you esalon! 6 sur 8 personnes ont trouvé cet avis utile. Et vous ? |
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Tolles Produkt!!!Ich habe heute erst meine erste Lieferung testen können. Ich bin begeistert. Ging ganz einfach und sieht toll aus. Vielen Dank!!! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Very brassy & not enough productIt was okay, but it was very much orange and brassy. I have hair to my waist, and it's thick; 1 bottle did not cover enough. Shampoo and conditioner were nice. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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HappyTook one or two tries, but I’m very happy with the colour. Box brands always look quite bland, but this has lovely depth and colour. Thanks guys! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |